Summary
Overview
Work History
Education
Skills
Websites
Certification
Extracurricular Activities
Training
References
Timeline
Generic

Abiodun Salami

London,Ontario

Summary

  • I am dependable with over eleven (11) years of remarkable experience delivering exceptional enterprise Application Support, Assurance and Technology Support Services at leading institutions across North America and Africa. My specialty involves:
  • Passionate, detail-oriented Cybersecurity professional with three GIAC cybersecurity trainings, certifications and a background in application support at the second largest ATM Software retail organization in the world and also card payments schemes.
  • Excellent communicator who is particularly adept at researching and writing technical policies as well as delivering security awareness training programs to both technical and non-technical audiences
  • Skilled in Network, scripting, and Cloud Security interpretation and diagnosis.
  • Analyze incoming security events based on different data points; network, endpoint, and log sources expediently, consistently, and accurately.
  • In-depth experience in collecting, analyzing, and escalating security events; responding to computer security incidents, and/or collecting, analyzing, and disseminating cyber threat intelligence
  • Knowledge of tools used in penetration testing, security event analysis, incident response, computer forensics, network and endpoint architecture, malware analysis or other areas of security operations
  • Understanding of security frameworks, such as ISO 27001, NIST 800-53, HIPAA/HITECH, or PCI DSS Fundamental understanding of networking, including TCP/IP protocols and network topology
  • Experienced in various operating systems, including Windows and Linux.
  • Understanding of security controls for common platforms and devices, including Windows, Linux, OSX and network equipment
  • Willingness to run a security incident to completion; detect, work with team members, and communicate effectively with internal and external team parties throughout the process.
  • Steer complex investigations within your area of expertise, and leverage your security knowledge to engage the other experts within other disciplines appropriately
  • Contribute your security expertise using the development platform to elevate more precise signal with minimal noise
  • Highly skilled at investigating root-cause analysis of incident and problems, Investigation, very analytical with outstanding diagnostic skills.
  • Mitigating risks that threats and vulnerabilities pose to enterprise systems by identifying and working with respective business and technology units on security controls aligned with business strategy.
  • Passionate about preventing full-blown breaches by proactively detecting and containing yet-to-be- discovered malicious activities up the kill chain.
  • Detecting and halting cyber-attacks, limiting business impact and preventing future attacks.
  • Strong understanding of security principles and technologies in networking, architecture, risk management, and product development as they apply to Operational Technology.
  • Familiarity with global industry cybersecurity best practices, frameworks, and standards.
  • Directs and ensures the development and implementation of security controls and practices including Internet, Intranet, Extranet, network, application, remote access, and wireless technologies.
  • Responsible for ensuring the use and application of End Point security tools, Internet filtering and Data Loss Prevention tools, Event and log management tools and Privileged Account Management tools.
  • Responsible for incident response documentation and other policy/governance documentation
  • Involved in the management implementation, maintenance and support of Public Key Infrastructure (PKI) and Strong Authentication solutions and strategy.
  • Maintains quality service by establishing and enforcing organization standards and also manages, reviews, assigns, delegates and directs the work functions of employees.
  • Responsible for coordinating and enforcing systems, policies and procedures.
  • Undertakes corrective action with respect to employees in conjunction with the Manager and Human Resources.
  • Provides information, orientation, training, instruction and supervision as required to assist employees in performing their work functions.
  • Monitors compliance of systems and networks with regulatory organizations such as the Payment Card Industry to ensure the Corporation is compliant.
  • Responsible for the development of all policies, strategies, procedures and standards related to Information Security to ensure compliance with industry standard practices and a Corporate wide approach to security.
  • Responsible for Information Security standards being adhered to and recommends corrective actions as required.
  • Performs and recommends Risk Assessments for all major update/upgrade of systems and applications.
  • Manages and ensures vulnerability and risk assessments of corporate assets and analyze activity logs of the various systems as part of preventive measures.
  • I have over ten (10) years of remarkable experience delivering exceptional enterprise Application Support, Assurance and Technology Support Services at leading institutions across North America and Africa. My specialty involves:
  • Participates in the review and adherence in the overall ITS governance.
  • Manages and/or participates in projects in various roles and responsibilities.
  • Conducts performance management reviews of project resources.
  • Conducts and/or assists in the performance management and evaluation of employees.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Technical Support Analyst

Diebold Nixdorf
02.2020 - Current
  • Manage and provide L2 root-cause analysis, Self-service transactional systems escalations (Incidents and problem managements) and resolutions via various platforms (JIRA, Service Desk, salesforce and EBS) across North America and EMEA.
  • I developed and managed third-tier resolution process to resolve issues originating from customer retention team.
  • I conduct quality reviews on outgoing tickets, security engagements, vulnerabilities assessment and at a system level looking for areas of improvement.
  • I provide valid WAP vulnerabilities and threat vectors to the security team and escalate suspicious code flaws.
  • I have coached and mentored other team members to share knowledge and expertise regularly with proper documentations.
  • Continuously broaden your security expertise and depth within a set competency.
  • I thoroughly analyze application logs, event logs and system data for issues, error, and other IT systems

Cyber Security Professional Trainee

Rogers Cybersecure Catalyst, Ryerson University
Toronto, Canada
02.2022 - 09.2022
  • Perform various exercises using security tools in various domains, including; Operating Systems, Network, Cloud, Active Directory, memory analysis using Forensics tools like volatility, etc.

Technical Support Analyst

Telus
05.2019 - 12.2019
  • Perform elicitation, collaboration, creation and managing load sheets using various application tools (ITSM, BMC Remedy, CRM, SOA, SharePoint, etc.), version control of network ports with an inconsistent billable pattern for further escalation and update.

Senior Application Support Analyst

Access Bank
07.2015 - 02.2019
  • Maintain application systems that have completed the development stage and are running in the daily operations of the firm
  • Manage, maintain and support applications and their operating environments, focusing on stability, quality and functionality against service level expectations.

Application Support Analyst

Diamond Bank
02.2013 - 07.2015
  • Drive the requirements, design, testing and implementation of operational and system enhancements to ensure production capabilities and system performance are both effective and efficient
  • Manage and provide expert support for the ATMs, Online/Mobile Banking platforms, POS and other alternate delivery channel solutions.

Technical Support Analyst

Swift Networks
07.2011 - 11.2012
  • Expertly analyze call scenario and direct calls (inbound and outbound) accordingly while maintaining customer satisfaction level and turn-around-time
  • Customer retention services and deliver first-level technical support to customers on internet connections and 24/7 availability.

Education

Certificate - Accelerated Cybersecurity Training Program -

Rogers Cybersecure Catalyst, Toronto Metropolitan University (formerly Ryerson)
11-2022

Master in Information Technology -

University of Lagos
01.2016

Bachelors of Science, Computer Science -

Olabisi Onabanjo University
01.2010

Skills

  • Windows
  • Linux Distro
  • MITRE attack and ISO27001/2
  • ITILv3
  • NIST 800-61
  • ISO 27001
  • ISO 27032
  • CIS Controls
  • PCI DSS
  • Microsoft SQL Server
  • Oracle RDBMS
  • MySQL
  • SQLite
  • SAP Sybase ASE
  • SQL Developer
  • Scripting Languages(BASH, Python, Powershell, GitHub)
  • Network Administration
  • Security Protocols
  • Troubleshooting and Diagnosis
  • Disaster Recovery
  • Virtualization Technologies
  • Remote Support
  • Advanced Troubleshooting
  • Customer Support
  • Incident Management(ITILv4 Processes)

Certification

  • GCIH: GIAC Certified Incident Handler, 09/2022
  • GSEC: GIAC Security Essentials Certification, 06/2022
  • GFACT: GIAC Foundational Cybersecurity Technologies, 04/2022
  • Microsoft Azure Administrator Certified, 02/2022
  • Microsoft Azure Fundamentals Certified, 01/2022
  • Cyber Security Foundation Professional Certification, 06/2021
  • Enterprise Design Thinking Practitioner IBM, 04/2020
  • Security Certified Network Specialist ICSI (International Cybersecurity Institute), 09/2020
  • Scrum Fundamental Certified, 07/2019
  • ITIL Foundation V3, 06/2015
  • ORACLE Database 11g SQL Associate, 08/2011

Extracurricular Activities

SANS Capture the Flag (CTF) Participant December 2021 Ethical Hacker, Hackers for Change May 2021- Present Mastercard Cyber Range Capstone Program: Incident Response & Ransomware September 2022 Mandiant, AWS and Sunlife (CTF) Second Position Oct 2022

Training

  • SANS Institute: SEC 504, Hacker Tools, Techniques, Exploits and Incident Handling.
  • Cyber Range Incident Response and Ransomware Scenarios
  • Computer and Hacking Forensics, E-learning, Cybrary
  • SANS Log4Shell Vulnerability Solutions Forum
  • SANS IAM, MFA, Password Management Solutions Forum
  • SANS Cloud Security Exchange 2022
  • Certified Cisco Networking
  • Amazon Web Services Training
  • COBIT5
  • ISO 20000 Foundation

References

References available upon request.

Timeline

Cyber Security Professional Trainee

Rogers Cybersecure Catalyst, Ryerson University
02.2022 - 09.2022

Senior Technical Support Analyst

Diebold Nixdorf
02.2020 - Current

Technical Support Analyst

Telus
05.2019 - 12.2019

Senior Application Support Analyst

Access Bank
07.2015 - 02.2019

Application Support Analyst

Diamond Bank
02.2013 - 07.2015

Technical Support Analyst

Swift Networks
07.2011 - 11.2012

Certificate - Accelerated Cybersecurity Training Program -

Rogers Cybersecure Catalyst, Toronto Metropolitan University (formerly Ryerson)

Master in Information Technology -

University of Lagos

Bachelors of Science, Computer Science -

Olabisi Onabanjo University
Abiodun Salami