Abiodun Enikuomehin
Bank Advisor / Customer Service Representative
Moncton,NB
Summary
A dedicated, skilled, experienced, disciplined, and collaborative professional with proven leadership abilities, seeking to fill a role in your company to help achieve its goals and objectives.
Overview
4
4
years of professional experience
Work History
BANK ADVISOR
ROYAL BANK OF CANADA
Moncton, New Brunswick
02.2024 - Current
- I responded promptly to customer questions, providing accurate information about banking services and products.
- I helped customers by giving great service and building relationships with them.
- I have created and put into action financial plans for clients to help them achieve their short-term and long-term goals.
- Helped customers open new accounts or move existing accounts from other banks.
- I assisted clients by answering their questions about financial plans and strategies. I explained data using simple language to make it easy to understand.
CUSTOMER SERVICE REPRESENTATIVE
ROGERS COMMUNICATION
Sackville, New Brunswick
07.2021 - 12.2023
- I managed customer accounts, including updating account information as needed.
- I provided accurate information on products and services to customers.
- I assisted customers with inquiries, issues and complaints via telephone, email and chat.
- I reported any technical problems encountered while taking calls to the IT department.
- I provided excellent customer service to resolve customer complaints in a timely manner.
Sales Representative
SNOWFOX NIGERIA
LEKKI, LAGOS, NIGERIA
06.2020 - 05.2021
- Answered inquiries from prospective customers regarding features of products and services offered.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
Education
DEGREE IN SOCIAL SCIENCE -
ADEKUNLE AJASIN UNIVERSITY
01.2018
Skills
- Account updating
- Product Knowledge
- Complaint resolution
- Information Security
- Inbound and Outbound Calling
- Call Management
- Appointment Scheduling
- Investment strategies
- Financial Planning
- Loan Processing
- Banking Software Proficiency
- Banking
Timeline
BANK ADVISOR
ROYAL BANK OF CANADA
02.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
ROGERS COMMUNICATION
07.2021 - 12.2023
Sales Representative
SNOWFOX NIGERIA
06.2020 - 05.2021
DEGREE IN SOCIAL SCIENCE -
ADEKUNLE AJASIN UNIVERSITY
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