ABIODUN BALOGUN
Hamilton,ON
Summary
- I am a resourceful administrative professional with vast experience in fast-paced office settings.
- Hardworking team player with expertise in completing various clerical tasks and offering staff support
- Responsible, punctual and productive professional when working with little to no supervision.
- Detail-oriented administrative assistant with experience in customer service, data entry and office management.
- Cheerful Client Relations Executive with the goal of Client satisfaction and retention while pursuing opportunities to nurture relationship.
- A good collaborator and team player for bespoke service experience.
Overview
8
8
years of professional experience
Work History
CLIENT RELATIONS EXECUTIVE/ADMIN ASSISTANT
AJUMOGOBIA AND OKEKE (Barristers & Solicitors)
LAGOS NIGERIA
02.2019 - 01.2023
- Maintained office reception areas and board room in an orderly manner while observing necessary security arrangement
- Document visitors and schedule regular meetings with Clients to ensure Client satisfaction.
- Acquired, logged and sorted incoming mails, parcels and documents and ensure assignment to
appropriate officers - Responded to queries, complaints and requests from centres via email and telephone
- Acted as first point of contact for internal complaints and maintained records of all contact
- Prepared Client monetary fee note while managing office supplies stock and orders
- Coordinated janitors and distributed store correspondence (e.g. letters, emails and packages)
- Oversaw Meeting Room bookings and and prepared regular reports on expenses and office budgets
- Assisted staff in the organization with enquiries and information dissemination
- Welcomed and directed visitors and new staff to appropriate unit or person
- Monitored office operation and manage employees’ records
- Prepared minutes of meetings
- Coordinated and trained new staff on policies and procedures
- Responded to inquiries regarding areas of practice, policies and procedures
- Scheduled and coordinated travel and accommodation arrangements
HR/ADMINISTRATION OFFICER
COLLECTION SOLUTIONS LIMITED
LAGOS, NIGERIA
12.2017 - 06.2018
- Membership of recruitment and interview panel
- Drafted business letters and reports
- Managed Employee’s records and HR File
- Handled incoming and outgoing mails and correspondences
- Coordinated staff enquiries and distributed incoming mail within the organization
- Managed staff appointments and travel arrangements for staff and facilitators
- Coordinated induction process for new staff and prepared performance review forms
- Handled payroll and managed office petty cash
- Monitored Office Operations
- Supervised and coordinated all Government revenue payments and resolving issues that may arise
- Remitted relevant taxes and pension deductions
ADMINISTRATIVE ASSISTANT
RICHARDSON OIL AND GAS LIMITED
LAGOS, NIGERIA
12.2013 - 06.2017
- Developed an electronic record filing system to improve turnaround time and enhance performance
- Scheduled office and client appointments for relevant teams.;
- Ordered and Maintained stationery and equipment supplies
- Sorted and distributed office mails and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created detailed expense reports and requests for capital expenditures.
Education
PROFESSIONAL DIPLOMA IN EDUCATION - UNIVERSITY EDUCATION
OUR SAVIOUR INSTITUTE OF SCIENCE, AGRICULTURE AND
ENUGU, NIGERIA05.2021
Bachelor of Science - INFORMATION RESOURCES MANAGEMENT
BABCOCK UNIVERSITY
OGUN STATE, NIGERIA06.2012
High School Diploma -
QUEEN OF APOSTLES SECONDARY SCHOOL
OYO STATE, NIGERIA07.2003
Skills
- Ability to manage both human and material resources
- Good numeric skills and highly imaginative
- Show initiative and ability to learn new skills
- Ability to work as part of a team
- Ability to work methodically, accurately and neatly
- Good Attention to details
- Effective Conflict Management Skills
- Good Presentation Skills
- HR Policies & Procedures
- Performance Management
- Proficient in Microsoft Office 2010 (Word, Excel, Power Point, Outlook)
Timeline
CLIENT RELATIONS EXECUTIVE/ADMIN ASSISTANT
AJUMOGOBIA AND OKEKE (Barristers & Solicitors)
02.2019 - 01.2023
HR/ADMINISTRATION OFFICER
COLLECTION SOLUTIONS LIMITED
12.2017 - 06.2018
ADMINISTRATIVE ASSISTANT
RICHARDSON OIL AND GAS LIMITED
12.2013 - 06.2017
PROFESSIONAL DIPLOMA IN EDUCATION - UNIVERSITY EDUCATION
OUR SAVIOUR INSTITUTE OF SCIENCE, AGRICULTURE AND
Bachelor of Science - INFORMATION RESOURCES MANAGEMENT
BABCOCK UNIVERSITY
High School Diploma -
QUEEN OF APOSTLES SECONDARY SCHOOL