Summary
Overview
Work History
Education
Skills
Timeline
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ABIODUN BALOGUN

Hamilton,ON

Summary

  • I am a resourceful administrative professional with vast experience in fast-paced office settings.
  • Hardworking team player with expertise in completing various clerical tasks and offering staff support
  • Responsible, punctual and productive professional when working with little to no supervision.
  • Detail-oriented administrative assistant with experience in customer service, data entry and office management.
  • Cheerful Client Relations Executive with the goal of Client satisfaction and retention while pursuing opportunities to nurture relationship.
  • A good collaborator and team player for bespoke service experience.

Overview

8
8
years of professional experience

Work History

CLIENT RELATIONS EXECUTIVE/ADMIN ASSISTANT

AJUMOGOBIA AND OKEKE (Barristers & Solicitors)
02.2019 - 01.2023
  • Maintained office reception areas and board room in an orderly manner while observing necessary security arrangement
  • Document visitors and schedule regular meetings with Clients to ensure Client satisfaction.
  • Acquired, logged and sorted incoming mails, parcels and documents and ensure assignment to
    appropriate officers
  • Responded to queries, complaints and requests from centres via email and telephone
  • Acted as first point of contact for internal complaints and maintained records of all contact
  • Prepared Client monetary fee note while managing office supplies stock and orders
  • Coordinated janitors and distributed store correspondence (e.g. letters, emails and packages)
  • Oversaw Meeting Room bookings and and prepared regular reports on expenses and office budgets
  • Assisted staff in the organization with enquiries and information dissemination
  • Welcomed and directed visitors and new staff to appropriate unit or person
  • Monitored office operation and manage employees’ records
  • Prepared minutes of meetings
  • Coordinated and trained new staff on policies and procedures
  • Responded to inquiries regarding areas of practice, policies and procedures
  • Scheduled and coordinated travel and accommodation arrangements

HR/ADMINISTRATION OFFICER

COLLECTION SOLUTIONS LIMITED
12.2017 - 06.2018
  • Membership of recruitment and interview panel
  • Drafted business letters and reports
  • Managed Employee’s records and HR File
  • Handled incoming and outgoing mails and correspondences
  • Coordinated staff enquiries and distributed incoming mail within the organization
  • Managed staff appointments and travel arrangements for staff and facilitators
  • Coordinated induction process for new staff and prepared performance review forms
  • Handled payroll and managed office petty cash
  • Monitored Office Operations
  • Supervised and coordinated all Government revenue payments and resolving issues that may arise
  • Remitted relevant taxes and pension deductions

ADMINISTRATIVE ASSISTANT

RICHARDSON OIL AND GAS LIMITED
12.2013 - 06.2017


  • Developed an electronic record filing system to improve turnaround time and enhance performance
  • Scheduled office and client appointments for relevant teams.;
  • Ordered and Maintained stationery and equipment supplies
  • Sorted and distributed office mails and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Created detailed expense reports and requests for capital expenditures.

Education

PROFESSIONAL DIPLOMA IN EDUCATION - UNIVERSITY EDUCATION

OUR SAVIOUR INSTITUTE OF SCIENCE, AGRICULTURE AND
ENUGU, NIGERIA
05.2021

Bachelor of Science - INFORMATION RESOURCES MANAGEMENT

BABCOCK UNIVERSITY
OGUN STATE, NIGERIA
06.2012

High School Diploma -

QUEEN OF APOSTLES SECONDARY SCHOOL
OYO STATE, NIGERIA
07.2003

Skills

  • Ability to manage both human and material resources
  • Good numeric skills and highly imaginative
  • Show initiative and ability to learn new skills
  • Ability to work as part of a team
  • Ability to work methodically, accurately and neatly
  • Good Attention to details
  • Effective Conflict Management Skills
  • Good Presentation Skills
  • HR Policies & Procedures
  • Performance Management
  • Proficient in Microsoft Office 2010 (Word, Excel, Power Point, Outlook)

Timeline

CLIENT RELATIONS EXECUTIVE/ADMIN ASSISTANT

AJUMOGOBIA AND OKEKE (Barristers & Solicitors)
02.2019 - 01.2023

HR/ADMINISTRATION OFFICER

COLLECTION SOLUTIONS LIMITED
12.2017 - 06.2018

ADMINISTRATIVE ASSISTANT

RICHARDSON OIL AND GAS LIMITED
12.2013 - 06.2017

PROFESSIONAL DIPLOMA IN EDUCATION - UNIVERSITY EDUCATION

OUR SAVIOUR INSTITUTE OF SCIENCE, AGRICULTURE AND

Bachelor of Science - INFORMATION RESOURCES MANAGEMENT

BABCOCK UNIVERSITY

High School Diploma -

QUEEN OF APOSTLES SECONDARY SCHOOL

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