Abiodun Adeyeye
Toronto,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and production supervision at Cadbury Nigeria Plc. Proven expertise in cash handling and inventory management, coupled with strong problem-solving skills. Recognized for maintaining high operational standards and fostering a welcoming environment, enhancing customer satisfaction and team performance.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
African Freshness Superstore
12.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Production Worker
Bakers Street Bakery
09.2024 - 12.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Production Supervisor
Nestle Nigeria Plc
01.2017 - 12.2023
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Store Supervisor
Cadbury Nigeria Plc
02.2015 - 11.2016
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Customer Assistant
Lidl
03.2014 - 12.2014
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
Education
MBA - Business Administration
University of Ado Ekiti
Lagos, Nigeria08-2015
Bachelor of Science - Psychology
University of Lagos
Lagos, Nigeria07-1999
Skills
- Cash handling
- Payment processing
- Inventory management
- Point of sale
Languages
English
Full Professional
Interests
reading, learning and sport
Timeline
Customer Service Cashier
African Freshness Superstore
12.2024 - Current
Production Worker
Bakers Street Bakery
09.2024 - 12.2024
Production Supervisor
Nestle Nigeria Plc
01.2017 - 12.2023
Store Supervisor
Cadbury Nigeria Plc
02.2015 - 11.2016
Customer Assistant
Lidl
03.2014 - 12.2014
MBA - Business Administration
University of Ado Ekiti
Bachelor of Science - Psychology
University of Lagos
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