Possesses and utilizes strong analytical, decision-making and risk assessment skills in all current role at Foresters Financial
Proactively resolves issues by utilizing excellent problem-solving skills and effective communication skills
Demonstrated exceptional organization and time management skills, and prioritization ability in all previous roles.
Proven ability to manage multiple tasks effectively and meet critical deadlines in all previous roles
Exhibit sound judgement in making fair and profitable underwriting decisions.
Sociable and collaborative with the proven ability to work as part of a team as well as independently
Gained solid understanding of medical terminology and underwriting guidelines in my current role.
In-depth understanding and knowledge of Insurance policies and practices and proficient in systems used by the company
Proficient in Microsoft Office Suite (Word, Excel and PowerPoint)
Overview
7
7
years of professional experience
1
1
Certification
Work History
Life Insurance Underwriter
Foresters Financial
01.2021 - Current
Reviewing insurance application files that have been referred electronically or manually by Case Managers including applications for new insurance business
Determining steps to be taken to fully evaluate applications (including identifying additional required information)
Order required APS/assessments, as required
Research, interpret and analyze information relevant to policies, including product details, legislation, rate manuals, medical/drug reference books, applicant insurance history, motor vehicle reports and other relevant sources
Tracking underwriting timeline
Finalizing underwriting decisions within approval limits and authorizing issues of new policies for approved applications.
Underwriting Associate, Individual Customer
Canada Life Assurance Company
01.2020 - 01.2021
Responsible for ordering evidence for cause to complete risk assessment process
Reviewed and made decisions for specific elements (e.g., BMI, some abnormal labs) with clear guidance on approval or referral
Followed up on files that require evidence or missing information
Communicated to the advisor of offers or decisions
Multitasking between several systems and handling tasks in a timely manner
Reviewed the file and referred to underwriter if required for further risk assessment.
Senior Client Service Specialist, Operations
Canada Life Assurance Company
01.2017 - 01.2020
Handled inquiries from clients, advisors/brokers, field partners, internal and external business partners over phone calls, e-mails, and formal letters
Delivered outstanding customer service by actively listening to clients to determine their needs and provided firsthand resolution while referring complex issues to the Team Leads
Consistently utilized the available company resources and various systems like when attending to clients and business partners’ requests on insurance policies
Worked individually as well as contributed towards the team goals to ensure the overall success of the team and provided support to new learners when required
Maintained client confidence and protected company operations by keeping financial information confidential.
Education
ALU Academy of Life Underwriting Level 1 in progress -
FLMI Fellow Level 1, Life Management Institute – LOMA Professional Designation -
Post Graduate Certificate in Insurance and Risk Management – Fanshawe College -
Bachelor of Science, Honours in Actuarial Science – Redeemers’ University -
Skills
Underwriting guidelines
Policy analysis
Sales Support
Technical knowledge
Analyzing data
Documentation
Risk Assessment
Data Collection
Data Interpretation
Memberships Affiliations
LOMA Canada (Life Office Management Association)
Languages
English
Full Professional
Affiliations
Life Office Management Office
Academy of Life Underwriting
Certification
LOMA
ALU in progress
Timeline
Life Insurance Underwriter
Foresters Financial
01.2021 - Current
Underwriting Associate, Individual Customer
Canada Life Assurance Company
01.2020 - 01.2021
Senior Client Service Specialist, Operations
Canada Life Assurance Company
01.2017 - 01.2020
ALU Academy of Life Underwriting Level 1 in progress -
FLMI Fellow Level 1, Life Management Institute – LOMA Professional Designation -
Post Graduate Certificate in Insurance and Risk Management – Fanshawe College -
Bachelor of Science, Honours in Actuarial Science – Redeemers’ University -