Abigayle Veinotte-White
Toronto
Summary
Dynamic and results-driven Sales Associate, recognized for consistently exceeding sales targets and fostering customer loyalty. Adept at problem-solving and effective communication, I leverage my strong interpersonal skills to enhance customer experiences while managing multiple tasks efficiently. Committed to integrity and accountability, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tokyo Smoke
05.2024 - 11.2024
- Won weekly sales incentives, as well as provincial company wide sales initiatives.
- Built rapport with regular customers by memorizing names, orders, brands, preferences, ect.
- Vouched for company loyalty rewards program in order to sign up new customers.
- Performed standard cashier duties, as well as assisting with standard closing procedures.
Call Center Representative
KGS Research
09.2020 - 12.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Strong active listening skills.
- Exceeded daily targets & quotas.
Cashier
Pizza Nova
05.2019 - 08.2020
- Provided exceptional customer service with the use of strategic upselling techniques. Intensive knowledge of product details & promotions.
- Processed transactions, including operating P.O.S. system & handling cash. Handled multiple phone lines at once, taking orders as well as booking/managing reservations.
- Took on additional roles and responsibilities, when business needs required, such as but not limited to: training new staff members, bussing tables, seating guests, food/drink runner, dishwasher/kitchen help.
Education
High School Diploma -
Winston Churchill C.I.
Toronto, ON06-2019
Dual Credit Certificate -
Centennial College
Toronto, ON06-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent communication & interpersonal skills
- Flexible multitasker
- Quick learner with a positive “go-getter” attitude
- Demonstrates high levels of responsibility, integrity and accountability
- Organized, with an eye for detail
Timeline
Sales Associate
Tokyo Smoke
05.2024 - 11.2024
Call Center Representative
KGS Research
09.2020 - 12.2022
Cashier
Pizza Nova
05.2019 - 08.2020
High School Diploma -
Winston Churchill C.I.
Dual Credit Certificate -
Centennial College
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