Abigail Feliciano
Hamilton
Summary
A diligent and hard working individual with a strong ability to follow oral and written instructions, as well as a commitment to maintaining a clean, safe, and friendly environment for customers. With experience in hospitality and food service, a Food Handler Certificate, and the ability to work both independently and as part of a team, I am eager to contribute to the hospital's food service operations while maintaining a high standard of care and safety. Dedicated to maintaining a positive, professional demeanor, even in challenging conditions, and fully prepared to meet the physical demands of the role, including working in refrigerated environments and adhering to safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
McMaster Hospitality Services
02.2025 - 04.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Crafted and customized a variety of beverages, including hot, iced, and blended drinks, while ensuring consistency, quality, and customer satisfaction.
- Operated commercial oven equipment to efficiently heat and prepare food items in accordance with company standards and customer orders.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Restocked supplies and fridges during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Medical Aesthetician
Trend Sassy
06.2022 - 08.2024
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Server
State & Main Kitchen & Bar
08.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma - Aesthetics
Body Pro Beauty & Aesthetics Academy
Brampton07-2022
Diploma - Flight Services
Seneca College
Markham04-2019
Skills
- Customer Service Excellence
- Communication & Writing Skills
- Multi-tasking & Time Management
- Organizational Skills
- Conflict Resolution
- Team Collaboration & Support
- Cashier
- POS System
Certification
- Food Handler Certification, Worksite Safety - Jan 2025
- Smart Serve, Ontario Smart Serve - Aug 2021
Timeline
Food Service Worker
McMaster Hospitality Services
02.2025 - 04.2025
Medical Aesthetician
Trend Sassy
06.2022 - 08.2024
Server
State & Main Kitchen & Bar
08.2021 - 06.2022
Diploma - Aesthetics
Body Pro Beauty & Aesthetics Academy
Diploma - Flight Services
Seneca College
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