Abigaile Weldemichael
Saskatoon,SK
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Before and After School Team Lead
Ymca of Saskatoon
07.2024 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Front Desk Receptionist
Ymca Saskatoon
10.2022 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Cashier
Value Village Thrift Stores
03.2020 - 09.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Saskatoon Christian School
Saskatoon, SK06.2022
Skills
- Customer Service
- Conflict resolution
- Decision making
- Multitasking
- Excellent Communication skills in person or over the phone
- Proficient in microsoft office
Languages
English
Native or Bilingual
Timeline
Before and After School Team Lead
Ymca of Saskatoon
07.2024 - Current
Front Desk Receptionist
Ymca Saskatoon
10.2022 - Current
Cashier
Value Village Thrift Stores
03.2020 - 09.2022
High School Diploma -
Saskatoon Christian School
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