ABIGAIL AHOEFA AGBOGLAH
Fredericton,Canada
Summary
Detail-oriented and organized graduate student with expertise in data management, recordkeeping, research, and administrative support. Experienced in keeping accurate records, reviewing and updating information, organizing data, and detecting inconsistencies to ensure that information is complete and reliable. Capable of quickly learning new CRM platforms and procedures. Strong communication and organizational skills, as well as a keen sense of detail and the ability to work independently while meeting deadlines. Eager to assist UNB's Development and Donor Relations team with alumni and community record updates, return mail processing, and data cleanup projects
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Restaurant Supervisor
Cheers Inn Bar and Restaurant
Accra, Ghana
12.2022 - 05.2026
- Maintained accurate digital and physical records, including sales, inventory, and operational information.
- Performed data entry and record updates, ensuring information was complete, accurate, and current.
- Organized and maintained operational records, inventory information, and financial documentation for easy retrieval.
- Prepared and reviewed daily sales reports, identifying discrepancies and ensuring information was properly recorded.
- Used Microsoft Excel to organize, sort, update, and track sales and inventory information. (Keep this bullet if you actually used Excel.)
- Monitored inventory records by tracking stock levels, orders, and shortages and updating information accordingly.
- Reviewed information and documentation to identify missing or inconsistent details and followed up as required.
- Coordinated communications with staff and customers, responding to inquiries and resolving issues professionally.
- Completed administrative and data-management tasks efficiently while meeting daily deadline
Taxpayer Service Secretary/Client Service Officer
Ghana Revenue Authority Officer (Kinbu LTO)
Accra, Ghana
11.2021 - 12.2022
- Maintained and updated taxpayer records and documentation, ensuring information was accurate and complete.
- Assisted with processing taxpayer applications and registrations, requiring careful review and verification of information.
- Organized and maintained confidential records and correspondence for the Revenue Collection Department.
- Prepared reports, letters, and other documentation to support departmental activities.
- Managed daily correspondence and communications with taxpayers and stakeholders.
- Reviewed information and documents to identify missing or inaccurate details and followed up as required.
- Scheduled appointments and coordinated meetings with departmental staff and stakeholders.
- Responded to telephone calls, emails, and in-person inquiries in a professional and timely manner.
- Supported administrative and data-management activities to ensure records were kept.
Social Welfare Officer - Internship
West Municipal Assembly
Accra, Ghana
06.2018 - 09.2018
- Maintained accurate records of statements and information provided by complainants and respondents.
- Prepared and issued correspondence to respondents to support communication and follow-up.
- Conducted follow-ups with clients and maintained records of their progress.
- Collected, reviewed, and organized information to support client services and departmental activities.
- Conducted school inspections and documented findings to support compliance with educational standards.
Education
Master of Arts - Economics
University of New Brunswick
Fredericton, NB 08.2026 - 08.2026
BBA - Management
University of Professional Studies
Accra, Ghana 08.2017 - 08.2021
Skills
- Attention to detail
- Data Entry & Record Management
- Microsoft Excel & Microsoft Office
- Research & Information Verification
- Data Cleaning & Accuracy
- Administrative support
- Document & File Organization
- Written & Verbal Communication
- Organization & Time Management
- Problem Solving
- Teamwork & Collaboration
- Confidentiality & Professionalism
- Ability to learn new software and systems
- Data Entry & Record Management
- Alumni & Constituent Records
- Donor Data & Information Management
- Microsoft Excel & Microsoft Office
- Data Sorting, Updating & Cleanup
- Research & Information Verification
- Data Accuracy & Quality Control
- Administrative & Clerical Support
- Document & File Organization
- Written & Verbal Communication
- Organization & Time Management
- Attention to Detail & Problem Solving
- Confidentiality & Professionalism
- Teamwork & Collaboration
- Ability to Learn New Software & Systems
Languages
English
Timeline
Master of Arts - Economics
University of New Brunswick
08.2026 - 08.2026
Restaurant Supervisor
Cheers Inn Bar and Restaurant
12.2022 - 05.2026
Taxpayer Service Secretary/Client Service Officer
Ghana Revenue Authority Officer (Kinbu LTO)
11.2021 - 12.2022
Social Welfare Officer - Internship
West Municipal Assembly
06.2018 - 09.2018
BBA - Management
University of Professional Studies
08.2017 - 08.2021