Abigail Witherspoon
Hawthorne
Summary
Dedicated hospitality professional with 6+ years of customer service experience, proven leadership skills, and a strong ability to manage fast-paced food service operations while delivering exceptional guest experiences.
Overview
6
6
years of professional experience
Work History
Barista Supervisor
Blue Butterfly
El Segundo
04.2025 - Current
- Trained new staff in coffee preparation and customer service to enhance customer satisfaction.
- Managed inventory and ordered supplies to ensure consistent product availability.
- Resolved customer complaints promptly to enhance service experience.
- Implemented daily cleaning schedules to uphold shop cleanliness and safety standards.
- Developed work schedules to optimize staff coverage during peak hours.
- Collaborated with management on menu updates and seasonal promotions.
- Ensured compliance with health and safety regulations in the café environment.
Server
Olive Garden
Torrance
01.2025 - 06.2025
- Delivered exceptional customer service in high-volume dining, enhancing guest satisfaction.
- Suggested menu items based on customer preferences and dietary needs, contributing to increased sales.
- Processed orders accurately using point-of-sale systems, ensuring efficient service flow.
- Collaborated with kitchen staff to ensure timely food delivery.
Barista
La La Land Kind Cafe
Santa Monica
02.2024 - 05.2025
- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
- Crafted high-quality coffee beverages tailored to customer preferences, enhancing overall customer experience.
- Processed customer orders accurately in POS system and ensured timely delivery of food and beverages to maintain service flow.
- Cleaned and organized café space to ensure a pleasant atmosphere for customers.
Art Director
Neww Creative
Dallas
01.2020 - 12.2023
- Directed creative vision and developed marketing strategies for brands, artists, and products, aligning with client objectives.
- Led brainstorming sessions to generate innovative design concepts, fostering collaboration and creativity.
- Pitching new project ideas and collaborating with clients from pre-production through post-production.
- Filmed and edited video content for clients, including Instagram videos, YouTube videos, commercials, and short films, enhancing brand visibility.
Education
Associates of Arts - Communication
GLENDALE COMMUNITY COLLEGE
Glendale, CA01-2018
Skills
- Coffee preparation
- Dependability
- Inventory management
- Cash handling proficiency
- Intuitive decision-making
- Staff training
- Customer engagement
- Employee training
- Highly detail-oriented
- Collaborative team-player
- Personable and welcoming
- Loyal and consistent
- Highly intuitive
- Artistic eye
Timeline
Barista Supervisor
Blue Butterfly
04.2025 - Current
Server
Olive Garden
01.2025 - 06.2025
Barista
La La Land Kind Cafe
02.2024 - 05.2025
Art Director
Neww Creative
01.2020 - 12.2023
Associates of Arts - Communication
GLENDALE COMMUNITY COLLEGE