Abigail Williams
Oshawa,Ontario
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Sales Associate
Forever 21
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Warehouse Worker
Amazon
11.2022 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Door-to-Door Sales Representative
Global Faces
09.2019 - 02.2020
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Education
Bachelor of Arts - Behavioral Sciences
Seneca Polytechnic College King Campus
King City, ON09-2024
Skills
- Customer service
- Packaging and labeling
- Objection handling
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organizing
Languages
English
Full Professional
Timeline
Sales Associate
Forever 21
11.2022 - Current
Warehouse Worker
Amazon
11.2022 - 03.2023
Door-to-Door Sales Representative
Global Faces
09.2019 - 02.2020
Bachelor of Arts - Behavioral Sciences
Seneca Polytechnic College King Campus
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