Abi Gail Varghese
Kelowna,BC
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DIVERSE ABILITIES CASE MANAGER
KCR COMMUNITY RESOURCES
05.2022 - 02.2024
- Actively communicated with clients throughout the claims process, providing updates on status and answering any questions or concerns they may have had.
- Assisted clients in identifying suitable vocational rehabilitation opportunities, maximizing their potential for reintegration into the workforce.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Conducted thorough investigations into clients'' work history, determining eligibility for disability benefits in each case.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Provided empathetic support to clients during their recovery process, fostering a positive environment conducive to healing.
- Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
Mental Health Case Manager
Carewest
06.2020 - 04.2021
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Maintained open lines of communication with other healthcare professionals involved in a client''s care plan, ensuring a comprehensive and holistic approach to treatment.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
DISABILITY CASE MANAGER
AXIS FAMILY RESOURCES
03.2016 - 11.2019
- Served as a knowledgeable resource in disability-related matters for colleagues, contributing to a well-informed, high-performing team.
- Participated in community events to promote services and engage with public.
- Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
- Established and maintained relationships with key stakeholders.
- Conducted thorough investigations into clients'' work history, determining eligibility for disability benefits in each case.
Education
DIPLOMA IN SOCIAL SERVICES - Social Service Worker
NORTHERN LIGHTS COLLEGE,
FORT ST JOHN, BC12.2015
Skills
- Data Entry and Analysis
- Case Management Tracking
- Certified in CPR/AED
- MS Office
- Client Advocacy
- Organization and Multitasking
- Patient Needs Assessment
- Health History Documentation
- Client meetings
- Stakeholder Collaboration
- Case Management
- Community Outreach
- Individualized counseling
- Conflict Resolution
- Crisis Intervention
Languages
English
Hindi
Certification
- Certification in Cardiopulmonary Resuscitation and First Aid
- Psychosocial Rehabilitation Training
- Nonviolent Crisis Intervention Certification
- Privacy Training
- Naloxone Training
- Trauma Informed Practise
- Work Safe Training
- Schizophrenia and Bipolar Disorder Training
Timeline
DIVERSE ABILITIES CASE MANAGER
KCR COMMUNITY RESOURCES
05.2022 - 02.2024
Mental Health Case Manager
Carewest
06.2020 - 04.2021
DISABILITY CASE MANAGER
AXIS FAMILY RESOURCES
03.2016 - 11.2019
DIPLOMA IN SOCIAL SERVICES - Social Service Worker
NORTHERN LIGHTS COLLEGE,
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