Abigail Tower
Los Angeles
Summary
Dynamic management professional with a proven track record in effective team leadership and operational oversight. Consistent achiever of goals through collaborative efforts and keen adaptability to evolving demands. Expertise in conflict resolution, process improvement, and cultivating a positive work environment drives team success and enhances overall productivity. Committed to fostering a culture of excellence that empowers individuals and aligns with organizational objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
SunLife Organics
08.2023 - Current
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Developed standard operating procedures to improve consistency across daily operations.
- Analyzed customer feedback to identify areas for service improvement, implementing actionable strategies.
STEM Instructor
Play-Well Teknologies
09.2022 - Current
- Instructed up 100+ elementary and middle school students daily in enrichment classes that explored concepts in physics, architecture, and engineering.
- Utilized over 20,000 different LEGO materials in order to design and implement an engaging and educational curriculum for students.
Education
Bachelors of Science (B.S.) - Biology
University of California, Los Angeles
Los Angeles, CA06.2023
Associates of Science (A.S.) - Physics
San Joaquin Delta College
Stockton, CA05.2019
Skills
- Customer service
- Staff training and development
- Operations management
- Classroom management
Accomplishments
- Collaboration - worked with team of 60+ employees in the development of Climate Control Program to ensure safe and structured learning environments for students.
- Administration - Managed daily operations that resulted in sales of up to 40k per week.
- Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
Certification
- American Heart Association Basic Life Support (BLS) Provider
- UCLA Emergency Medical Technician (EMT) Course Completion
- American College of Surgeons “Stop the Bleed Course” Completion
Timeline
Assistant General Manager
SunLife Organics
08.2023 - Current
STEM Instructor
Play-Well Teknologies
09.2022 - Current
Bachelors of Science (B.S.) - Biology
University of California, Los Angeles
Associates of Science (A.S.) - Physics
San Joaquin Delta College
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