Abigail Stone
Edmonton
Summary
A hard-working and reliable employee who takes pride in providing excellent customer service and creating memorable experiences for all customers.
Overview
3
3
years of professional experience
Work History
Small Animal and Bird Manager
Petland
18423 Stony Plain Road
08.2024 - Current
- Engaged in continuous learning about product offerings to enhance customer service experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided detailed information on animal care and adoption processes to prospective families.
Cashier/Merchandiser
Shoppers Drug Mart
Edmonton, AB
05.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to manage peak hours and reduce wait times.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Temporary Receptionist
Edmonton Guitar Music School
Edmonton
03.2022 - 04.2022
- Maintained organized reception area, enhancing overall office efficiency and professionalism.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Education
Harry Ainlay High School
Edmonton, ABSkills
- Approachable/Friendly
- Organized
- Patience and empathy
- Customer Service excellence
Timeline
Small Animal and Bird Manager
Petland
08.2024 - Current
Cashier/Merchandiser
Shoppers Drug Mart
05.2022 - 09.2023
Temporary Receptionist
Edmonton Guitar Music School
03.2022 - 04.2022
Harry Ainlay High School