Abigail Sauve
Annapolis Royal,NS
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Focused and versatile professional with undeniable talents in customer service. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
3
3
years of professional experience
Work History
Childcare Provider
YMCA South West Nova Scotia
07.2022 - 08.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Cashier
Walmart
05.2021 - 06.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Window/Front Counter Worker
Robins Donuts
06.2020 - 08.2020
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.
- Collaborated with team members to maintain adequate inventory levels and restock shelves as needed.
- Adhered to food safety guidelines, ensuring proper storage and handling of all products served at the front counter.
- Demonstrated knowledge and applied proper food handling standards.
Education
Bachelor of Arts - Psychology
Acadia University
Wolfville, NS05.2026
High School Diploma -
Annapolis West Education Centre
Annapolis Royal, NS06.2022
Skills
- Patience and Empathy
- Group leadership
- Safety awareness
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
Languages
English
Native or Bilingual
Timeline
Childcare Provider
YMCA South West Nova Scotia
07.2022 - 08.2023
Cashier
Walmart
05.2021 - 06.2022
Window/Front Counter Worker
Robins Donuts
06.2020 - 08.2020
Bachelor of Arts - Psychology
Acadia University
High School Diploma -
Annapolis West Education Centre
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