Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Rwankineza

Toronto

Summary

Enthusiastic and customer-focused professional with experience in fast-paced environments, front-desk operations, and wellness coordination. Skilled in delivering warm, attentive service, collaborating with diverse teams, and managing multiple tasks with a smile. Passionate about creating positive experiences and building genuine connections.

Overview

1
1
year of professional experience

Work History

Activities Assistant

St.Peter and Paul Residence.
05.2024 - 08.2024

• Created engaging experiences for residents by organizing group activities and events.

• Assisted with day-to-day operations, responding to individual needs and maintaining a positive atmosphere.

• Fostered a sense of community through attentive, people-centered service.

• Maintained clean and organized activity spaces, supporting health and safety protocols.

Marketing Coordinator

UTSC African Student Association
09.2023 - 05.2024

• Collaborated with team members to promote events and build community presence.

• Engaged directly with students through social media, tabling, and in-person outreach.

• Contributed to a friendly and collaborative environment, adapting quickly to changing priorities.

Customer Service Representative

DMC Hospital
06.2023 - 08.2023

• Delivered friendly, prompt service to patients and visitors, ensuring a welcoming and supportive environment.

• Handled scheduling, phone inquiries, and front-desk operations with efficiency and professionalism.

• Supported smooth clinic flow by preparing patients for appointments and coordinating with medical staff.

• Maintained accurate records and managed documents with attention to detail.

Education

Bachelor of Science - Neuroscience

University of Toronto
Toronto, ON
05-2026

Skills

    Friendly and approachable communication style

    Team collaboration in dynamic environments

    Time management and multitasking

    Attention to detail in service

    Adaptability and eagerness to learn new skills

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Activities Assistant

St.Peter and Paul Residence.
05.2024 - 08.2024

Marketing Coordinator

UTSC African Student Association
09.2023 - 05.2024

Customer Service Representative

DMC Hospital
06.2023 - 08.2023

Bachelor of Science - Neuroscience

University of Toronto
Abigail Rwankineza