Abigail Robles
Oceanside
Summary
Dynamic restaurant professional with over 4 years of experience in the service industry, consistently delivering exceptional service that fosters customer loyalty. Proven ability to collaborate effectively within a team environment while contributing to overall business success. Eager to embrace new challenges that enhance skills and broaden knowledge in diverse areas of the industry. Committed to continuous growth and development, ready to leverage expertise in a fresh and innovative role.
Overview
5
5
years of professional experience
Work History
Restaurant Crew Member
Raising Cane's Chicken Fingers
San Marcos, CA
10.2024 - Current
- Executed order-taking procedures for customers, ensuring accuracy and prompt service at front counter and drive-thru.
- Managed logistics of customer food orders, optimizing workflow and improving order accuracy.
- Performed comprehensive cleaning and sanitization of dining room to uphold health and safety standards.
- Utilized point-of-sale systems to streamline sales processes and improve customer service.
- Managed daily part-time work schedule, providing support during weekdays while observing weekend breaks.
Hostess
333 Pacific
Oceanside, CA
01.2026 - 06.2026
- Greeted and seated guests, ensuring pleasant dining experiences.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen staff to coordinate timely food service delivery.
- Trained new hosts on restaurant procedures and customer service standards.
Hostess
Coasterra Modern Mexican Restaurant
San Diego, CA
09.2025 - 02.2026
- Managed guest welcome process, providing assistance and information to enhance their visit experience.
- Coordinated seating for guests to enhance service efficiency and satisfaction.
- Developed table arrangements to enhance seating capacity for bigger parties.
- Facilitated guest reservations through effective phone communication.
- Facilitated table turnover by coordinating cleaning efforts among server assistants during busy periods.
- Executed thorough cleaning and upkeep of host stand, ensuring a welcoming environment for patrons.
- Refined communication abilities by participating in cross-functional meetings and presentations.
- Assisted banquet team in coordinating and managing event logistics.
- Dedicated full-time service across six days weekly, ensuring operational efficiency.
Warehouse Package Handler
OnTrac Warehouse
Carlsbad, CA
01.2025 - 06.2025
- Facilitated package handling by lifting and placing items in designated locations according to zip codes.
- Managed sorting operations in the split aisle, directing packages to appropriate lines for timely scanning and dispatch.
- Conducted thorough package scanning to maintain precise tracking and organization within the warehouse.
- Wrapped gaylords meticulously to facilitate safe and effective trailer loading.
- Oversaw unloading activities, maintaining safety standards and operational flow.
- Demonstrated commitment by working part-time shifts every day of the week.
Dining Room Server
The Hacienda known as Watermarks Retirement Communities
Oceanside, CA
12.2023 - 08.2024
- Systematically categorized and managed kitchen orders to ensure timely preparation.
- Oversaw the organization of takeout orders and ensured timely deliveries to meet customer expectations.
- Facilitated efficient service by promptly running food orders to tables during peak hours.
- Executed table bussing operations following resident dining activities.
- Coordinated timely table resets to accommodate incoming patrons and maintain service flow.
- Ensured operational efficiency by restocking napkins and other necessary supplies.
- Oversaw the polishing process for silverware and glass cups to enhance visual appeal. Managed maintenance of silverware and glass cups, ensuring high-quality presentation. Coordinated efforts to polish silverware and glass cups, contributing to overall customer satisfaction.
- Leveraged expertise in POS system to support efficient sales operations and inventory management.
- Managed the physical handling of boxes and crates, contributing to inventory organization and logistics.
- Fulfilled part-time shift responsibilities over four days each week to support operational needs.
Front of the house Employee
Chick Fil A
Vista, CA
04.2022 - 10.2022
- Operated POS system to accurately record and manage customer orders at front register and drive-thru.
- Executed food delivery operations, maintaining high standards of service and efficiency.
- Executed timely restocking of items to ensure product availability.
- Managed takeout and drive-thru order processes to enhance customer satisfaction. Oversaw order fulfillment operations to ensure timely service.
- Arranged and categorized beverage selections to support customer satisfaction.
- Coordinated lifting and relocation of boxes to optimize storage and workflow in back of house.
- Fulfilled part-time work schedule, committing to four shifts per week to enhance workflow efficiency.
Server
Gonzalez Catering
Vista, CA
11.2021 - 03.2022
- Enhanced customer satisfaction through proactive support and effective problem-solving strategies.
- Responded to customer requests by serving meals and drinks efficiently and courteously.
- Performed regular cleaning and upkeep of tables, ensuring a pristine presentation for catering events.
- Prepared a comprehensive selection of condiments to enhance dining experience.
- Assisted with scheduling and coordinating on-call responsibilities for various projects. Supported teams in fulfilling part-time roles as needed. Contributed to project success by providing flexible, on-call assistance.
Education
High School Graduate -
Mission Vista High School
Oceanside06-2024
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking and organization
- Integrity and honesty
- Clear communication
- Verbal and written communication
- Initiative and Self-motivation
- Flexible schedule
- Telephone etiquette
- Sales expertise
- Visual communication
Languages
Spanish
Native or Bilingual
Timeline
Hostess
333 Pacific
01.2026 - 06.2026
Hostess
Coasterra Modern Mexican Restaurant
09.2025 - 02.2026
Warehouse Package Handler
OnTrac Warehouse
01.2025 - 06.2025
Restaurant Crew Member
Raising Cane's Chicken Fingers
10.2024 - Current
Dining Room Server
The Hacienda known as Watermarks Retirement Communities
12.2023 - 08.2024
Front of the house Employee
Chick Fil A
04.2022 - 10.2022
Server
Gonzalez Catering
11.2021 - 03.2022
High School Graduate -
Mission Vista High School