ABIGAIL OMEKWE
Etobicoke,Canada
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Results-driven candidate with a strong understanding of sales principles and customer service. Possesses a proven ability to build relationships with customers and colleague. Skilled in identifying customer needs and presenting solutions.
Experienced in managing multiple projects and working in a fast-paced environment. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Martingrove Collegiate Institute
Toronto, ON
03.2023 - 06.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Guided troubled individuals to tools and resources necessary for healing.
Retail Sales Assistant
Workers International
Toronto, ON
07.2022 - 11.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Logged reports, expenses, receipts, and sales in company database.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
Sales Assistant
School trade fair
Ota, Ogun State
03.2021 - 05.2021
- Provided strong customer service by greening and building relationships with key clients.
- Processed customer orders and payments accurately and efficiently.
- Built strong working relationships with fellow associates and corporate contacts.
- Assisted customers with item returns and payment refunds.
- Handled cash register operations, including payments , returns, and exchanges.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of sales transactions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Education
High School Diploma -
Martingrove Collegiate Institute
Etobicoke, ONHigh School Diploma -
Archdeacon Brown Education Centre
Port-Harcourt, Rivers State, Nigeria 07.2020
Skills
- Cash Handling
- Adaptable and Flexible
- Meeting Sales Goals
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Exceeding Customer Expectations
- POS Software
- Payment Processing
- Energy and Physical Stamina
- Deadline Adherence
- Team Collaboration
- Resource Coordination
Certification
- Basic Safe Food Handling for Student Nutrition Programs, Toronto Public Health - Two years
- West African Examination Council Certification
- National Examination Council Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Volunteer
Martingrove Collegiate Institute
03.2023 - 06.2023
Retail Sales Assistant
Workers International
07.2022 - 11.2022
Sales Assistant
School trade fair
03.2021 - 05.2021
High School Diploma -
Martingrove Collegiate Institute
High School Diploma -
Archdeacon Brown Education Centre
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