Abigail Newland-Gooden
Mississauga,ON
Summary
Psychotherapist/ Trauma Counsellor
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ontario Structured Psychotherapy Clinician
CarePoint Health
02.2023 - Current
- Provided Cognitive Behavioral Therapy to a case load of 20 clients virtually and in person for a wide range of mental health challenges such as depression and low mood, trauma, anxiety disorders and stress.
- Trained and proficient in delivering Cognitive Processing Therapy(CPT) and Prolonged Exposure(PE) to clients who experienced trauma
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Maintained up-to-date knowledge on industry best practices, attending conferences and participating in continuing education opportunities.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
- Reviewed outcome measures data regularly to identify trends and modify treatment approaches accordingly for improved clinical results.
CBT Clinician/Psychotherapist
Canadian Mental Health Association Through Across Boundaries
04.2022 - 02.2023
- Maintained a caseload of 20 clients by providing Cognitive Behavioural Therapy virtually and in person for a wide range of anxiety disorders such as depression and low mood, Obsessive Compulsive Disorder, Generalized Anxiety Disorder, Social Anxiety Disorder, Panic and Agoraphobia and Specific Phobias
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Developed educational materials for patients and families about various mental health conditions, treatment options, and coping strategies.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions
- Provided patients with detailed information about symptoms, causes and treatment expectations.
Social Worker/ Addictions Counsellor
Across Boundaries
01.2019 - 01.2022
- Updated client documentation for accurate, compliant and current records by managing a caseload of 20 clients.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
- Enhanced team knowledge and skills, leading professional development sessions on current social work practices.
- Streamlined case management processes, enabling more efficient client progress tracking and support.
- Utilized evidence-based practices to provide effective interventions for clients.
Child & Family Therapist, MSW Trainee
The George Hull Centre
01.2018 - 01.2019
- Rendered mental health and counseling services to children and their families while focusing on development of healthy relationships.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Delivered counseling services to families and couples dealing with familial issues.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
- Improved family communication by utilizing evidence-based therapeutic techniques.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Conducted thorough assessments to determine appropriate therapeutic approaches for each family's unique circumstances.
- Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan.
- Addressed intergenerational trauma within families by implementing culturally sensitive interventions that promote healing across generations.
- Developed individualized treatment plans to address specific needs and goals of clients.
- Provided psycho education to clients on mental health conditions, fostering understanding and self awareness.
- Established rapport with diverse clientele, creating a safe environment for open dialogue and growth.
- Enhanced clients'' coping skills through cognitive-behavioral therapy interventions.
Education
Master of Social Work - Children & Families
University of Toronto
Toronto01.2019
BSc Social Work (Hons) -
The University of The West Indies
Kingston05.2017
Skills
- Proficient in solution-focused counseling
- Competent in Cognitive Behavioral Therapy techniques
- Proficient in strengths-based analysis
- Individual and group counseling
- Case coordination
- Family therapy expertise
- Effective group facilitation
- Crisis management
- Technical report writing
- Assessment of client needs
- Comprehensive biopsychosocial evaluation
- Client coordination
- DBT-informed therapeutic approach
- Strategic treatment planning
- Substance use intervention
- Evidence-based practice
- Therapeutic interventions
- Competent in delivering Cognitive Processing Therapy(CPT) and Prolonged Exposure(PE)
Certification
- Cognitive Behavioural Certificates, University of Toronto 2022, 2023, 2024& 2025
- Dialectical Behavior Therapy Crisis and Trauma Resource Institute 2020
- Opioid Use Disorder Treatment Faculty of Medicine, University of Toronto and CAMH 2020
- Managing Alcohol Problems Faculty of Medicine, University of Toronto 2019
- Applied Suicide Intervention Training, University of Toronto 2019
- Family Therapy Training Program The George Hull Centre for Children and Families 2019
- Sprott Asset Management Award University of Toronto 2019
- Employee of the Month Teleperformance 2018
- Dean’s Honor Roll University of the West Indies 2017
Timeline
Ontario Structured Psychotherapy Clinician
CarePoint Health
02.2023 - Current
CBT Clinician/Psychotherapist
Canadian Mental Health Association Through Across Boundaries
04.2022 - 02.2023
Social Worker/ Addictions Counsellor
Across Boundaries
01.2019 - 01.2022
Child & Family Therapist, MSW Trainee
The George Hull Centre
01.2018 - 01.2019
Master of Social Work - Children & Families
University of Toronto
BSc Social Work (Hons) -
The University of The West Indies