Abigail Nelson
Beaumont
Summary
Results-driven General Manager with proven experience leading full-store operations, opening new locations, and developing high-performing teams. Recognized for training and mentoring leadership across multiple locations, driving operational consistency, and achieving strong financial performance in fast-paced environments.
Overview
6
6
years of professional experience
Work History
General Manager
Fresh Dining Concepts
2025.04 - Current
- Full responsibility for store operations, team leadership, and financial performance
- Successfully led the opening of two new locations, overseeing hiring, training, and launch execution from pre-opening through stabilization
- Selected to travel and train General Managers and leadership teams, improving operational consistency and overall store performance
- Managed and developed teams of 20+ through coaching, onboarding, and performance management in high-volume environments
- Drove business results by meeting or exceeding sales, labor, and operational goals
- Oversaw P&L, inventory control, and cost management to maximize efficiency and profitability
- Implemented and standardized processes to improve workflow, team productivity, and customer experience
- Maintained high standards in customer service, compliance, and daily operations
Assistant Manager
Nothing Bundt Cakes
2022.10 - 2025.04
- Streamlined inventory management processes to enhance order accuracy and reduce waste.
- Led daily operations, ensuring team adherence to company standards and policies.
- Mentored staff in customer service excellence, fostering a positive team environment.
- Developed training materials for new hires, improving onboarding efficiency and effectiveness.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Pt Associate
Aldi Inc.
2022.07 - 2022.09
- Extremely fast paced and efficient
- Exceptional Customer Service
- Ability to work as a team or independent
- Strong attention to detail
- Effective Time Management
- Restocked and organized merchandise in front lanes.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Processed customer refunds and exchanges according to established guidelines
Cashier/Clerk
Stater Brothers Markets
2020.06 - 2022.06
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed new promotions and monitored price changes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Business Administration
Riverside City College
Riverside, CASkills
- Multi-unit leadership & training
- Store openings & team building
- P&L management & cost control
- POS systems (Toast) & cash handling
- Employee development & coaching
- Operations management & workflow optimization
- Customer service & conflict resolution
Timeline
General Manager
Fresh Dining Concepts
2025.04 - Current
Assistant Manager
Nothing Bundt Cakes
2022.10 - 2025.04
Pt Associate
Aldi Inc.
2022.07 - 2022.09
Cashier/Clerk
Stater Brothers Markets
2020.06 - 2022.06
Business Administration
Riverside City College