Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Abigail Melchor

New Westminster,BC

Summary

Seeking to leverage expertise in psychosocial rehabilitation and recovery care as a Community Mental Health Worker. Eager to bring teamwork, crisis support, and positive energy to create a welcoming resident-focused environment. Strong at observing, communicating, and problem-solving to contribute to a holistic approach.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
New Westminster, BC
08.2020 - Current
  • Provided friendly and efficient service to customers at the front counter and drive-through.
  • Took and processed orders accurately while maintaining a positive and welcoming demeanor.
  • Prepared and assembled food orders according to McDonald's standards.
  • Ensured timely and accurate delivery of orders to both dine-in and drive-through customers.
  • Worked collaboratively with team members to maintain a clean and organized work environment.
  • Assisted in various roles, contributing to the overall efficiency of the restaurant operations.

Mental Health Rehabilitation Worker

Cottonwood Lodge
Coquitlam, BC
11.2023 - 12.2023
  • Provided emotional and psychological support to clients in crisis situations
  • Conducted assessments of clients needs, strengths, and resources.
  • Monitored clients progress toward meeting goals outlined in their treatment plan.
  • Assisted clients with daily living activities such as a meals, management and budgeting.
  • Coordinate and lead engaging group leisure activities for clients, fostering a supportive and inclusive environment.
  • Conducted comprehensive charting responsibilities, including observation checks, tracking cigarette distribution, and compiling progress reports.

Volunteer

Edmonds Youth Education Centre
Burnaby, BC
11.2022 - 12.2022
  • Engaged actively with children in various educational and recreational activities.
  • Assisted in planning and implementing age-appropriate learning experiences.
  • Supported the teaching staff in maintaining a positive and inclusive learning environment.
  • Supervised and ensured the safety of children during indoor and outdoor activities.
  • Provided one-on-one assistance to students with their studies and assignments.
  • Collaborated with other volunteers and staff to organize special events and outings.
  • Assisted in the preparation and distribution of materials for educational projects.
  • Fostered a supportive and nurturing atmosphere for children's social and emotional development.
  • Contributed to maintaining a clean and organized learning space.
  • Actively participated in team meetings and training sessions for ongoing skill development.

Hostess

Whitespot
New Westminster, BC
10.2022 - 11.2022
  • Warmly greeted and welcomed guests upon arrival, creating a positive first impression.
  • Effectively communicated wait times and managed guest reservations.
  • Organized and coordinated the seating of guests, optimizing table turnover and ensuring a smooth flow in the dining area.
  • Maintained awareness of table availability and communicated effectively with the serving staff.
  • Managed restaurant reservations, ensuring accurate scheduling and accommodating special requests.
  • Coordinated with the kitchen and serving staff to optimize seating arrangements.
  • Assisted guests with inquiries, provided information about the menu, and directed them to the appropriate staff when needed.
  • Addressed guest concerns or special requests to enhance their dining experience.

Cashier/Sales Associate

Bath & Body Works
Burnaby, BC
04.2022 - 05.2022
  • Provided exceptional customer service, assisting shoppers with product information and recommendations.
  • Successfully met and exceeded sales targets by effectively promoting products and upselling.
  • Operated cash registers accurately for customer transactions, ensuring a seamless checkout experience.
  • Handled cash, credit, and electronic payments with precision.
  • Demonstrated a deep understanding of Bath and Body Works products to guide customers in their purchase decisions.
  • Maintained knowledge of promotions, discounts, and product launches.
  • Contributed to the overall store presentation by restocking shelves, organizing displays, and maintaining a clean and inviting atmosphere.
  • Assisted in inventory management and periodic stocktaking activities.

Education

Certificate in Community Mental Health Worker -

Douglas College
Coquitlam, BC
12-2023

Certificate in Provincial Violence Prevention Curriculum -

Douglas College
New Westminster, BC
09-2023

Certificate in Standard First Aid/CPR-C -

Vancouver First Aid
Surrey, BC
09-2023

Mask Fit Certificate -

Vancouver First Aid
Burnaby, BC
09-2023

High School Diploma -

New Westminster Secondary School
New Westminster, BC
06-2023

Zoey Anne Clark Scholarship -

New Westminster Secondary School
New Westminster, BC
06-2023

Certificate in Food Safe Level 1 -

‏‏‎ ‎
03-2023

Skills

Team Collaboration
Effective Communication

Organizational Skills
Observation and Client Recognition

Client Relationship Building
Home Management
Instructional Ability
Problem Analysis and Resolution
Conflict Resolution and Crisis Intervention

Psychosocial Rehabilitation

Therapeutic Communication

Languages

English
Native/ Bilingual
Tagalog
Limited

References

References available upon request.

Timeline

Mental Health Rehabilitation Worker

Cottonwood Lodge
11.2023 - 12.2023

Volunteer

Edmonds Youth Education Centre
11.2022 - 12.2022

Hostess

Whitespot
10.2022 - 11.2022

Cashier/Sales Associate

Bath & Body Works
04.2022 - 05.2022

Crew Member

McDonald's
08.2020 - Current

Certificate in Community Mental Health Worker -

Douglas College

Certificate in Provincial Violence Prevention Curriculum -

Douglas College

Certificate in Standard First Aid/CPR-C -

Vancouver First Aid

Mask Fit Certificate -

Vancouver First Aid

High School Diploma -

New Westminster Secondary School

Zoey Anne Clark Scholarship -

New Westminster Secondary School

Certificate in Food Safe Level 1 -

‏‏‎ ‎

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