Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
References
Timeline
Generic

Abigail Koot

Langton,Canada

Summary

Professional with strong academic background and hands-on experience in improving student learning outcomes. Demonstrated success in fostering inclusive environments that encourage curiosity and personal growth. Acknowledged for exceptional communication skills and collaborative efforts with students and peers.

Overview

7
7
years of professional experience

Work History

Production Assistant

Olive Branch Home Décor
La Salette
01.2020 - Current
  • Collaborated with small business focused on handcrafted wooden signs.
  • Utilized design software to customize designs for CO2 laser printing, packaged finished products for Etsy shipment, and addressed customer inquiries.

Banquet Server

London Hunt and Country Club
London
03.2024 - 12.2025
  • Executed high-quality service for banquets and events at private country club.
  • Facilitated event setup, ensured timely food delivery, and attended to drink requests while clearing tables.
  • Coordinated with members to support achievement of multiple social functions.

Building Administrative Student

Norfolk County
Simcoe
05.2022 - 08.2023
  • Facilitated processing of building permit applications, coordinated inspection schedules, and maintained updated records.
  • Provided front-counter assistance by addressing inquiries and overseeing phone interactions while acquiring knowledge of municipal by-law procedures.

Customer Service Associate

Boyko Source for Sports
Simcoe
01.2019 - 01.2020
  • Functioned as primary customer service representative, overseeing cash register operations, handling phone inquiries, and supporting customers with purchases.
  • Oversaw stock replenishment, optimized inventory management, and coordinated Purolator shipping and receiving.

Reception Assistant

DeGroote Hill GMC
Tillsonburg
09.2018 - 06.2019
  • Delivered front-desk support on Saturdays, including directing and responding to phone calls, organizing paperwork, and greeting customers.
  • Developed warm and professional setting for clients in readiness for service.

Education

Master of Arts (MACP) - Counselling Psychology

Yorkville University
09.2025

Bachelor of Health Sciences (BHSc) - Health Sciences

The University of Western Ontario
London, ON
06-2025

Ontario Secondary School Diploma -

Holy Trinity Catholic High School
Simcoe, ON
01.2021

Sacred Heart Catholic School
Norfolk County, ON
01.2017

Skills

  • Dependability and responsibility
  • Active listening
  • Problem-solving
  • Cultural competence
  • Empathy
  • Professionalism

Volunteer Experience

  • Skating Coach Assistant (2013-2019): Supported coaching staff in the Learn to Skate program, assisting with skill development for young children. Responsibilities included demonstrating techniques, fostering a positive learning environment, and encouraging students to build confidence on the ice.
  • Volunteer, Norview Lodge (2019 - 2020): Completed a seven-week placement through the Holy Trinity Health Care Program. Volunteered weekly in the dementia wing of a long-term care facility, providing support with mealtime assistance, engaging residents in compassionate interactions, and contributing to their overall well-being.
  • Youth Leader, Gateway Church Student Movement (2023-2024): Volunteered with middle and high school students to assist with program logistics, including event set-up and clean-up, while actively participating in activities that encouraged personal growth, empowerment, and positive community engagement among youth.

Accomplishments

  • Titan Award (2019): Appreciation for providing peer support and mentorship
  • Admissions Scholarship, 2021, Awarded by the University of Western Ontario for academic achievement.

References

References available upon request.

Timeline

Banquet Server

London Hunt and Country Club
03.2024 - 12.2025

Building Administrative Student

Norfolk County
05.2022 - 08.2023

Production Assistant

Olive Branch Home Décor
01.2020 - Current

Customer Service Associate

Boyko Source for Sports
01.2019 - 01.2020

Reception Assistant

DeGroote Hill GMC
09.2018 - 06.2019

Master of Arts (MACP) - Counselling Psychology

Yorkville University

Bachelor of Health Sciences (BHSc) - Health Sciences

The University of Western Ontario

Ontario Secondary School Diploma -

Holy Trinity Catholic High School

Sacred Heart Catholic School
Abigail Koot