Abigail Kindipan
Burlington,ON
Summary
Dependable and self-motivated individual with 2 years of experience in restaurant management, Currently studying Personal Support Worker. Seeking to start a new career in supporting people with dissabilities and provide assistance in the patients home, hospice and recovery facilities. Passionate in customer service and satisfaction, strong problem-solving and communication abilities enables me to deliver high quality care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
McDonald's Restaurant
07.2021 - Current
- Promoted a positive work culture, resulting in improved team morale and job satisfaction.
- Increased revenue through the implementation of effective sales tactics and promotional activities.
- Improved employee productivity by implementing efficient task allocation strategies.
- Implemented quality control measures that led to consistent product quality standards across all shifts.
- Resolved conflicts among team members diplomatically, fostering a harmonious working environment.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
- Ensured smooth shift transitions by maintaining thorough communication between teams and management.
- Provided ongoing support to staff members during challenging situations, promoting resiliency within the team.
Education
Global Hospitality Business Development - Hospitality Management
Seneca College of Applied Arts And Technology
North York, ON01.2022
Global Hospitality Operations Management - Hospitality Management
Seneca College of Applied Arts And Technology
North York, ON01.2021
Bachelor Of Science In Tourism Management - Tourism And Hospitality Management
Global Academy Technology And Entepreneurship Inc.
Philippines05.2017
Skills
- Health and safety
- Initiative
- Adaptability
- Food Preparation
- Dedicated and Dependable
- Written and verbal communication
- Kitchen staff support
- Adaptable problem-solver
- Collaborative team player
Languages
English
Certification
Food Handler Certificate (FS1) | Expiration Date 2027-10-06 | Certificate number: 159365 | Issued in Ontario, Canada
Standard First Aid & CPR/AED Level C CSA Std. Z1210-17-Intermidiate | Expiration Date 2025-07-17 | Certificate Number: 103389509 | Issued in Ontario, Canada
Timeline
Swing Shift Manager
McDonald's Restaurant
07.2021 - Current
Global Hospitality Business Development - Hospitality Management
Seneca College of Applied Arts And Technology
Global Hospitality Operations Management - Hospitality Management
Seneca College of Applied Arts And Technology
Bachelor Of Science In Tourism Management - Tourism And Hospitality Management
Global Academy Technology And Entepreneurship Inc.
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