Summary
Overview
Work History
Education
Skills
Professional Courses
Personal Qualities
References
Timeline
Generic

Abigail Kelly

Vancouver,BC

Summary

I am a reliable, enthusiastic, collaborative and compassionate individual who previously practiced physiotherapy for 7 years within the UK. This experience was within both acute and primary care settings, helping clients to regain function and quality of life post injury, trauma and/or surgery. I have a desire to reenter the healthcare setting as a rehabilitation assistant, knowing how critical their role is in aiding therapy intervention and serving the needs of the multidisciplinary team.

I have excellent communication skills developed through all my varied roles, from physiotherapist to Communications Specialist for a charity serving individuals escaping human trafficking. These skills, along with my trauma informed approach to communication and care allow me to develop trusting and authentic relationships with all people. I have a passion to champion all people live lives of health and vitality, and I believe that my skill set and empathetic character serve to encourage and empower individuals towards their personal health goals.

Overview

15
15
years of professional experience

Work History

Communications Specialist and Event Coordinator Assistant

Servants Anonymous (SA) Foundation
Vancouver, BC
03.2020 - 10.2022

Accomplishments:

  • Led the team in communication and development of an online fundraising gala during the two pandemic years, and saw good engagement and successful financial outcomes for the charity both years. Led the team in design, communication and development of an in-person Fall Gala event that was received well by our community and lead to reaching our fundraising goal.
  • Aided community development, fund development and awareness through producing and emceeing many presentations and events to our community- from pastors, leaders and passionate individuals desiring to help end human trafficking.

Main Responsibilities:.

  • Planned, produced and scheduled all graphics and content for the social media channels of the organization
  • Point person for website redesign
  • Produced video messages, newsletters presentations and events to engage our donor base and develop new relationships.
  • Volunteer coordination.

Communications, Events and Marketing Assistant

Servants Anonymous (SA) Foundation
Vancouver, BC
12.2017 - 02.2020

Accomplishments:

  • Worked alongside the founder to develop a new engaging audio walking tour event for church communities. I created, planned and produced the event alongside my team, making it replicable to different groups to educate about human trafficking and promote the SA Foundation. I worked with church leaders and volunteers to develop each event specific to their context/ setting. I led the production management and would present alongside team members on the day of the event. This event was shared in multiple locations across BC and AB and even in USA.
  • Streamlined and developed new language to share the message of the SA Foundation’s recovery program model to help promote the organization and attract new supporters
  • Helped create alongside a team all the marketing material for SA Foundation, including brochures, donation slips and event material.

Main Responsibilities:

  • Helped redesign website.
  • Coordinated the social media calendar, designed graphics, wrote content and scheduled each post alongside a team
  • Created newsletters, blogs and thank you letters to donors.
  • Helped plan main fundraising events
  • Helped redesign and teach the volunteer training and managed the co ordination of and communication to our volunteer base.

Live in Servant and Assistant to Program Director

Servants Anonymous (SA) Foundation
Vancouver, BC
03.2017 - 12.2017

Accomplishments:

  • Lived in a suite below the floor where the women and their children resided, providing friendship, general oversight and problem management as needed. I developed a great relationship with each woman and their child and was able to assist in supporting them in community reintegration.
  • Got to invest and champion each women who came into the program, through helping alongside the Program Director and facilitators with their intake, case planning and goal setting. Great relationships formed with many that helped support them in their recovery.

Main Responsibilities:

  • Ensure the household needs were met.
  • Helped to facilitate some classes to the group of women
  • Helped ensure the smooth running of the day program, planning and scheduling and drug testing
  • Helped meet the needs of the women in regard to attending meetings and outside resources (such as helping get to dental appointments as required).

Server

Milestones Restaurant
Langley, BC
12.2016 - 02.2017
  • I provided excellent customer service, meeting the demands of this fast paced role, ensuring customer satisfaction
  • I adapted quickly to this new environment and was an effective team member
  • I passed my servers license to ensure I could serve alcohol to customers and ensure a high level of knowledge when it came to laws and my responsibilities as a server.

Waitress/Barista

The Pear Tree Cafe and Deli
11.2015 - 10.2016
  • I provided excellent customer service within this food and beverage environment, often leading in delegating responsibilities
  • I developed skills in setting up the cafe and deli counter for opening service and closing.
  • Aware of products in deli and shop, and able to communicate effectively for excellent customer service

Physiotherapist (Band 5 and Band 6)

Yeovil District Hospital NHS Foundation Trust
08.2008 - 07.2015

Accomplishments:

  • Created and supervised service development projects, from helping establishing and run an education and exercise program for cancer patients, to aiding with clinical research projects identifying risk and prevalence of VTE post arthroplasty.
  • I was the clinical educator for 6 students on their placements- supervising, grading and communicating with the university
  • Completed certification to practice acupuncture as a pain intervention

Main Responsibilities:

  • worked through all the rotations available within the Trust- such as elderly care, neurological acute rehabilitation, trama and orthopedics, cardio-respiratory, and musculoskeletal outpatients
  • I provided a high level of care and treatment to my clients, utilizing a problem based approach to day to day ward management and individual client care, always in collaboration with the multidisciplinary team.
  • Treatment was given in accordance to the individuals needs and their personal goals
  • I helped with management, worked to improve the service constantly developed a very high level of communication skills as I worked with every age group and met people in times of great pain and fear
  • I was the clinical educator for 6 students on their placements- supervising, grading and communicating with the university
  • Set up in-service training for the multi disciplinary team on the orthopedic ward.

Physiotherapist (Private Work)

Central Somerset Physiotherapist
03.2012 - 01.2013
  • Worked autonomously within a private physiotherapy practice serving clients with musculoskeletal injuries often resulting from car accidents.
  • Ensured each client received excellent care from communication, to assessment, diagnosis of injury and to development of individualized treatment plans to assist in pain management and movement rehabilitation.
  • Ensure client centered goals were established with clear outcomes.
  • Documented assessment and therapy interventions and liaised with insurance providers to ensure appropriate care for clients.
  • Developed home exercise treatment plans and education to support therapy intervention and progress.

Physiotherapist (Band 5)

Somerset Primary Care Trust
01.2008 - 06.2008

Accomplishments:

  • Working in a multidisciplinary team to provide excellent care and treatment to senior patients with multiple and often complex conditions, and those needing rehabilitation post stroke.
  • Communicated effectively with clients, families and caregivers about goals of care plan.
  • Collaborated with multidisciplinary team members in order to provide comprehensive care services for patients with both the inpatient ward setting and the outpatient/ daycare setting.

Main Responsibilities:

  • Developed individualized treatment plans for clients based on their diagnosis and condition.
  • Provided education to help improve understanding of their condition and the importance of exercise, posture and lifestyle changes.
  • Instructed clients in proper use of assistive devices such as crutches or wheelchairs to increase independence with activities of daily living.
  • Conducted chair based exercise groups seniors with balance issues .
  • Maintained detailed records regarding patient assessments, treatments provided and progress notes.

Education

BSc 1st Class Honours Degree in Physiotherapy - Physiotherapy Studies- Health Sciences

Keele University

A levels -

Yeovil College

Skills

  • Trauma informed approach to care and communication
  • Excellent communication
  • Presentation skills/ public speaking
  • Excellent rapport and relationship building with clients
  • Organized and efficient
  • Problem solving approach
  • Experienced within orthopedics/ neurological/cardio-respiratory/ musculoskeletal/elderly care settings
  • Clinical educator (6 students)
  • Delegation and prioritization
  • Inpatient and outpatient settings
  • Acute and Primary Care experience
  • Service improvement creation and implementation
  • Culturally aware
  • Empathetic and compassionate

Professional Courses

  • 2011-2012, Masters level module completed in 'The Science of Movement'
  • 11/2012, Western approach to acupuncture
  • 06/2012, Problem Solving the Shoulder
  • 02/2012, Exercise promotion in 'living with and beyond cancer' study day
  • 01/2012, Orthopedic study day for Lower Limb
  • 06/2011, Complex shoulder, a focus on instability
  • 04/2011 - 05/2011, Manual therapy for the treatment of common neuromusculoskeletal conditions

Personal Qualities

  • Empathetic
  • Passionate
  • Hard working
  • Friendly and positive
  • Hospitable
  • Creative
  • Encouraging- love to champion others
  • Takes initiative
  • Team worker and able to be self motivated
  • Adaptable and flexible

References

  • Carla Dube, Executive Director, SA Foundation, carla@safoundation.com
  • Brett Donald, Lead Overseer, Citylights Church, brettd@citylightschurch.ca

Timeline

Communications Specialist and Event Coordinator Assistant

Servants Anonymous (SA) Foundation
03.2020 - 10.2022

Communications, Events and Marketing Assistant

Servants Anonymous (SA) Foundation
12.2017 - 02.2020

Live in Servant and Assistant to Program Director

Servants Anonymous (SA) Foundation
03.2017 - 12.2017

Server

Milestones Restaurant
12.2016 - 02.2017

Waitress/Barista

The Pear Tree Cafe and Deli
11.2015 - 10.2016

Physiotherapist (Private Work)

Central Somerset Physiotherapist
03.2012 - 01.2013

Physiotherapist (Band 5 and Band 6)

Yeovil District Hospital NHS Foundation Trust
08.2008 - 07.2015

Physiotherapist (Band 5)

Somerset Primary Care Trust
01.2008 - 06.2008

BSc 1st Class Honours Degree in Physiotherapy - Physiotherapy Studies- Health Sciences

Keele University

A levels -

Yeovil College
Abigail Kelly