Abigail Johnsen
Spruce View
Summary
I am a positive, friendly, and outgoing individual who enjoys interacting with customers and meeting their needs, efficiently. As a result of growing up playing club volleyball, I thrive working in environments where I can work with others, as a team. Lastly, I am a passionate individual with a strong work ethic, and I am able to complete any given task following clear, basic instruction.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pretty Made Things
08.2022 - 12.2024
- Greeted and interacted with many customers, maintaining a positive enviroment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed front of store, for hours without Owner supervision, demonstrating loyalty and responsibility
Volunteer
The Mustard Seed Shelter
09.2023 - 11.2023
- Prepared, Packaged and Organized lunches for surrounding schools, with a team
Education
Bachelor of Arts - Psychology
University of Lethbridge
01-2028
High School Diploma -
St.Joseph High School
Red Deer, AB06-2024
Skills
- Outgoing
- Customer service
- Active listening
- Critical thinking
- Relationship building
Timeline
Volunteer
The Mustard Seed Shelter
09.2023 - 11.2023
Customer Service Representative
Pretty Made Things
08.2022 - 12.2024
Bachelor of Arts - Psychology
University of Lethbridge
High School Diploma -
St.Joseph High School
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