Seeking to utilize excellent communication, interpersonal, and organizational skills. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
4
4
years of professional experience
Work History
Server
Flower Child
10.2024 - Current
Explain menu items and suggested appropriate options for food allergy concerns.
Buss and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Host Trainer
Steak48 Del Mar
08.2023 - Current
Responsible for scheduling interviews and holding classroom training and on the job training for new hires.
Warmly greet guests, assign roughly 600 guests per night to specific tables and seating areas that best accommodate their desired preferences, while consistently managing seating throughout the shift.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Manage Guest Center/OpenTable account messages including reservation requests and manage arrival times of guests
Office Administrative Assistant
RMD Group
08.2021 - 08.2023
Provided clerical support to company employees by copying, faxing, and filing documents.
Oversee day-to-day operations and administrative needs for managers
Manage and maintain the reservations; promptly responding to all inquiries and directing them to the proper channels; book all large party reservations
Provide administrative support and monitor microsoft lists for venues and office manager “check-ins”
Provide support with data entry for monthly inventory for management
Promote and sell specific menus to large party reservation