Abigail Herrera-Santoya
Caruthers
Summary
Bilingual professional pursuing pre-health coursework at Fresno City College, holding a Bachelor of Arts in Communicative Disorders from California State University, Fresno. Experienced in managing confidential documentation and conducting audits in high-volume corporate environments, demonstrating strong attention to detail and compliance. Compassionate caregiver with direct patient care experience, assisting clients with daily living activities and healthcare appointments. Aiming to leverage skills and dedication to patient care in a healthcare role such as dental hygienist or radiologic technologist.
Overview
8
8
years of professional experience
Work History
Staffing Administrator
Amazon
04.2021 - Current
- Daily use of Salesforce to review appointments, candidate profiles and status’, and reviewing daily reports.
- Expert in the use of and navigation of I-9 Advantage in which personal and confidential information was reviewed and uploaded.
- Perform daily Badge Audit to ensure all candidates had proper photos uploaded into the tool in order to be printed.
- Perform daily New Hire Event Recap audit at the end of shift to ensure all candidates that came to the event was properly updated and synced between Salesforce and I-9 Advantage and deep diving any issues.
- No Show candidates that did not arrive to their event and ensuring 100% accuracy to avoid errors/flaws.
- Familiarizing work authorization documents in order to ensure all candidates have proper documentations before entering NHE.
- Provided support for the launch of FAT2, QXY8, HLA6 building.
- Trained new seasonal support to ensure they were ready for high volumes of hiring to avoid any errors.
Stower
Amazon
07.2020 - 04.2021
- Stowed scanned items into corresponding bins, maintained daily track time.
- In charge of monitoring the tote floor health of 4 floors to ensure accurate levels of inventory was maintained at all times in order to avoid associates being out of work.
- Work alongside Process Assistants and Area Managers to ensure floor health levels were maintained.
- Maintained constant communication with other associates on different floors.
Provider
In Home Services
02.2018 - 01.2020
- Manage appointment calendar for healthcare recipients.
- Provide transportation to recipient for doctor visits.
- Assisting recipients with daily tasks they cannot perform alone.
- Administrating every appointments and knowing time, date and location.
- Provide emotional support to recipient.
Education
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Fresno City College
Fresno, CA01.2024
Bachelor of Science - Communicative Disorder
California State University, Fresno
Fresno, CA01.2018
Skills
- Bilingual: English, Spanish
- Punctual
- Multi-tasker
- Works well under pressure
- Microsoft Word, PowerPoint, Excel, Outlook - Advance
- I-9 advantage, Salesforce, QuickSight, Hvh Recruiter Tools, Yeti, Siphon, and Hiring Portal
- Teamwork
- Goal Orientated
- Time Management
- Certifications – manual pallet jack, VRC, Quest Drug Test, Superuser, Instant OralTox
Timeline
Staffing Administrator
Amazon
04.2021 - Current
Stower
Amazon
07.2020 - 04.2021
Provider
In Home Services
02.2018 - 01.2020
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Fresno City College
Bachelor of Science - Communicative Disorder
California State University, Fresno