Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic

Abigail Hanhams

Comox,BC

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Johns independent grocer
10.2022 - 12.2022
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Remained open to feedback from supervisor and peers to build and improve skills set
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy
  • Assisted with mentoring new employees during and after training.

Cashier

Johns independent grocer
03.2022 - 12.2022
  • Employed technology systems to locate products or place online customer orders
  • Delivered service excellence through all points of contact
  • Resolved and de-escalated issues to address customer concerns
  • Provided efficient and courteous service to customers
  • Maintained cash accuracy by working with supervisor to correct deficiencies.

Online Grocery Associate

Jhons Independent Grocer
04.2021 - 12.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Highland secondary
Comox, BC
06.2023

Skills

  • Customer Transactions
  • Customer Relations
  • Work Task Prioritization
  • Merchandise Packaging
  • Product Location
  • Credits and Refunds
  • Cash Register Operation
  • Cooperative Attitude
  • Customer Assistance
  • Bagging and Packaging
  • Belt Conveyors
  • Product recommendations
  • Order accuracy
  • Cash handling
  • Safe lifting techniques
  • Problem-solving abilities
  • Efficient packing

Certification

  • WHIMIS
  • Lottery Certification
  • Tabaco Certification

Extracurricular Activities

Volleyball Team

Timeline

Customer Service Representative

Johns independent grocer
10.2022 - 12.2022

Cashier

Johns independent grocer
03.2022 - 12.2022

Online Grocery Associate

Jhons Independent Grocer
04.2021 - 12.2022

High School Diploma -

Highland secondary

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Abigail Hanhams