Abigail Dodd
Costa Mesa
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
4
4
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Beaverton
10.2022 - 02.2024
- Oversaw quality control to identify inconsistencies and malfunctions.
- Evaluated employee performance, delivering individualized feedback and praise.
- Adhered to all health code regulations while preparing food items for customers.
- Upheld company standards and compliance requirements for operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Maintained positive working relationship with fellow staff and management.
- Assisted in training new employees on shift operations.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
Shop Steward
Jiffy Lube
Newberg
10.2019 - 09.2020
- Managed relationships with external vendors and service providers.
- Conducted investigations into employee concerns and complaints.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
- Assisted workers in filing grievances when necessary.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12-2025
Skills
- Employee training
- Cash handling
- Quality control
- Customer service
- Team building
- Conflict resolution
- Performance evaluation
- Data analysis
- Assigning work
- Emergency response planning
- Team collaboration and leadership
- Shift checklists
- Staff supervision
- Rules enforcement
- POS system operation
- Strong verbal and written communication
- Team motivation
- Role modeling
Timeline
Shift Leader
Jersey Mike's Subs
10.2022 - 02.2024
Shop Steward
Jiffy Lube
10.2019 - 09.2020
High School Diploma -
Penn Foster Career School
Similar Profiles
Jonathan BondJonathan Bond
Crew Member at Jersey Mike's Subs/AJ Subs LLCCrew Member at Jersey Mike's Subs/AJ Subs LLC
Avery CorkillAvery Corkill
General Manager at Hellcat Subs LLC Jersey Mike's SubsGeneral Manager at Hellcat Subs LLC Jersey Mike's Subs
Robert BeishuizenRobert Beishuizen
Team Member at Jersey Mike's SubsTeam Member at Jersey Mike's Subs
Lindsey Galicia RuanoLindsey Galicia Ruano
Crew Member at Jersey Mike's SubsCrew Member at Jersey Mike's Subs
Eric MadrigalEric Madrigal
Volunteer at Soup KitchenVolunteer at Soup Kitchen