Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Abigail Diaz

Ojai

Summary

Motivated retail sales professional with expertise in customer service and product knowledge gained at Pure Living, a children's store. Proven track record of exceeding sales targets through effective communication and keen understanding of customer needs. Recognized for problem-solving skills and enhancing shopping experiences that foster customer loyalty. Successfully improved store layout for increased product visibility and customer flow, resulting in higher satisfaction levels. Along with experience working with children of all ages, caring for their personal needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Associate

Pure Living Children's Store
Ojai
06.2025 - Current
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Operated cash register to process payments from customers.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Tracked inventory levels for restocking purposes.
  • Handled returns and exchanges according to company policy.
  • Performed price checks on items requested by customers.
  • Resolved customer complaints in a professional manner.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Participated in promotional activities such as setting up displays or distributing marketing materials.
  • Organized merchandise displays to attract customers and promote sales.
  • Performed daily opening and closing procedures for the store.

Volunteer

St. Thomas Aquinas Catholic Church
Ojai
11.2021 - Current
  • Developed strong communication skills while providing customer service to visitors at the volunteer center.
  • Organized and assisted with events, activities, and programs to drive outreach initiatives.
  • Participated in community clean-up and enrichment projects.
  • Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.

Babysitter

Various Individuals
Ojai
06.2021 - Current
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Administering medication when needed according to parent instructions.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Helping older children with homework assignments as directed by parents.
  • Cared for children of various ages.
  • Dressed children and changed diapers.

Volunteer

Mira Monte Elementary School
Ojai
06.2021 - 03.2025
  • Organized and led recreational activities for children and youth.
  • Assisted the school district nurse in giving eye exams to children from ages 6 to 10.
  • Assisted the school district nurse in giving hearing exams to children from ages 6 to 10.
  • Monitored and watched over a class of children ages 5 to 6.

Education

High School Diploma -

Nordhoff High School
Ojai
06-2025

Skills

  • Customer service
  • Team building
  • Inventory management
  • Event coordination
  • Sales support
  • Patience and empathy
  • Problem solving
  • Time management
  • Reliability
  • Cash handling accuracy

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • Scholar athlete all 4 years of High School, due to my academic success of earning above a 4.0 GPA each year.

Certification

  • Adult and Pediatric First Aid/CPR/AED certified

References

References available upon request.

Timeline

Retail Associate

Pure Living Children's Store
06.2025 - Current

Volunteer

St. Thomas Aquinas Catholic Church
11.2021 - Current

Babysitter

Various Individuals
06.2021 - Current

Volunteer

Mira Monte Elementary School
06.2021 - 03.2025

High School Diploma -

Nordhoff High School

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Abigail Diaz