Abigail Cleroux
Nepean,ON
Summary
In-depth Inventory Control Quality Assurance (ICQA) Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Tenacious Problem Solver researched and analyzed data to identify trends and improvement areas.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon.ca
08.2019 - Current
- Defined problems to make decisions and moved forward to support quick resolution.
- Collaborated with our team to define business requirements for organizational processes, achieving productivity standards, and adhering to accuracy standards on a daily basis.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
Assistant Manager
McDonalds Canada
07.2017 - 08.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Certificate - Interviewing Techniques
Wicklander-Zulawski & Associates Inc.
Ottawa, ON08.2023
Certificate - LPQ
Loss Prevention Foundation
Ottawa, ON07.2023
High School Diploma -
St. Michael Catholic High School
Kemptville, ON06.2017
Skills
- Time Management
- Customer Obsession
- Communication
- Strategic Decision-Making
- Quality Standards
- Shrink Reduction
Timeline
Process Assistant
Amazon.ca
08.2019 - Current
Assistant Manager
McDonalds Canada
07.2017 - 08.2019
Certificate - Interviewing Techniques
Wicklander-Zulawski & Associates Inc.
Certificate - LPQ
Loss Prevention Foundation
High School Diploma -
St. Michael Catholic High School
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