Abigail Chapella
Edmonton,AB
Summary
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Custodian
West Edmonton Mall
01.2022 - 03.2023
- Monitoring the cleanliness of all Parks & Attractions by performing walkthroughs of assigned areas
- Cleaning and sanitizing all functional areas; including wiping down, dusting, sweeping and washing/mopping and sanitizing surfaces
- Following directions given by supervisors and managers and utilizing department specific checklists
- Answering guests general inquiries or directing them to the appropriate person
- Assisting other departments within West Edmonton Mall on an as needed basis
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported damages and hazardous conditions to management for further action.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Cashier/Store Clerk
Toy R Us
10.2020 - 12.2020
- Greeted customers, answered queries
- Assisted customers in selecting and finding merchandise
- Operated a cash register, debit and credit machines
- Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
- Resolved customer complaints and guide them and provide relevant information
- Assisted customers with refunds and/or exchanges
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed daily orders with expert picking and packing of shipments.
Education
High School Diploma -
Centre High Campus
01.2022
Skills
- Cleaning Skills
- Time Management
- Attention to Detail
- Cleaning and Sanitizing
- Dependable and Responsible
- Team Collaboration
- Communication and Interpersonal Skills
Languages
English
Full Professional
Certification
- ProServe Alberta Training, 2022
- SellSafe Training, 2022
- CPRS500- Intermediate First Aid 2023
- ENGW100- Hazardous Locations Fundamentals 2023
- OHSC150- WHMIS 2015-2023
- OHSC151- Transportation of Dangerous Goods(TDG) 2023
- OHSC160- Health & Safety Orientation 2023
- OHSC162- Health & safety for Supervisors 2023
Volunteer Experience
Meal Service Program Helper, 2019, Hope Mission, Edmonton, AB, Helped prepare and serve meals for individuals in the community, Cleared and cleaned tables in the cafeteria/foods area
Highlights Of Qualifications
- Hardworking, responsible and reliable
- Work cooperatively with others in order to complete projects and accomplish goals
- Easily adapt to new stations
- Friendly, outgoing and enjoy meeting and talking to new people
- Possess SellSafe Training and ProServe Certificate
Timeline
Custodian
West Edmonton Mall
01.2022 - 03.2023
Cashier/Store Clerk
Toy R Us
10.2020 - 12.2020
High School Diploma -
Centre High Campus
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