Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Broad

Drayton Valley,AB

Summary

Accomplished Caseworker with a proven track record from the Government of Alberta, adept in case planning and management, and interpersonal communication. Excelled in client advocacy and maintaining confidentiality, achieving successful family support outcomes. Skilled in crisis intervention and fostering community resource connections, family and cultural connections, demonstrating a significant impact on client progress and service coordination.

Overview

10
10
years of professional experience

Work History

Caseworker

Government Of Alberta
08.2019 - Current
  • Delegated Child Intervention Practitioner/Human Service Worker 5 since April 2020.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations from management.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Offered support and direction to families and coordinated with court system, lawyers and other community agencies for services.
  • Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
  • Created treatment or service plan meetings for each client's individualized needs and safety planning.
  • Provided crisis intervention and case management services to child, family and legal guardians.
  • Performed discharge planning, placement monitoring and changes, and crisis intervention during business hours and on an after hours on call basis for the past 3 years.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change..
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Worked with families under a permanency planning setting, through adoption, private guardianship orders, temporary guardianship orders and children returning to parental care.
  • Have a basic understanding of the court system, including processes and procedures related to Child and Youth Family Enhancement Agreement.
  • Working knowledge of foster homes, kinship homes, group care homes and independent living situations for youth transitioning into adulthood.
  • · Child Intervention Practitioner and Caregiver support worker for kinship and foster homes

Family Support Worker

Westward Goals Support Services
01.2015 - 08.2019
  • Monitored progress and documented client mental health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment when planning and working with the family, parents and children involved.
  • Promoted community integration by providing assistance with connecting at risk clients to extensive physical, emotional and social support in their community.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Visited home environments to help clients develop comprehensive life, technical and job skills as needed.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Documented data and completed accurate updates to case records.

Education

High School Diploma -

Stratford Career Institute
Online

Applied Psychology & Counselling Diploma - Counselling Psychology

Kelowna College of Professional Counsellors
Kelowna, BC - Online Studies

Skills

  • Social Perceptiveness
  • Status Updates
  • Client Interactions
  • Statement Billings
  • Individual Service Plans
  • Case Notes
  • Case Planning and Management
  • Case Conferences
  • Interpersonal and Written Communication
  • Case Investigation
  • Logical Reasoning
  • Child Advocacy
  • Highly Effective Communication
  • Family Involvement

Timeline

Caseworker

Government Of Alberta
08.2019 - Current

Family Support Worker

Westward Goals Support Services
01.2015 - 08.2019

High School Diploma -

Stratford Career Institute

Applied Psychology & Counselling Diploma - Counselling Psychology

Kelowna College of Professional Counsellors

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Abigail Broad