Abigail Brandt
Toronto,ON
Summary
Dynamic and dedicated Banquet Server at PARAMOUNT BANQUET HALL, adept at understanding customer needs and providing exceptional service. Skilled in maintaining composure under pressure while enhancing team efficiency. Known for resolving challenging situations with empathy and professionalism, contributing to a positive dining experience. Committed to continuous improvement and team collaboration.
Overview
3
3
years of professional experience
Work History
Banquet Server
PARAMOUNT BANQUET HALL by peters & Paul's
Vaughan, Canada
05.2022 - 11.2024
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Participated in team-building activities to enhance working relationships
- Maintained energy and enthusiasm in fast-paced environment
Skills
- Needs Assessment
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Customer Communication
- Communications Strategies
- Patient and Empathetic
- Responding to Difficult Customers
- Providing Feedback
Personal Information
- Customer Service Representative bringing top-notch skills in oral and written communication
- Active listening and analytical problem-solving skills
- Enhances customer experiences by employing service-oriented behaviors
- Understanding customer desires and providing customized solutions to build loyalty
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Banquet Server
PARAMOUNT BANQUET HALL by peters & Paul's
05.2022 - 11.2024
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