Abigail Bouchard
Toronto,ON
Overview
7
7
years of professional experience
Work History
MIT
Urban Behaviour
09.2022 - 09.2023
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
Personal Shopper
Zehrs Markets
09.2020 - 09.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Front Counter Staff Member
Robins Donuts
06.2016 - 08.2019
- Managed multiple tasks in high-volume environment.
- Demonstrated knowledge and applied proper food handling standards.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Processed both cash and card purchases and returns.
Education
Business Human Resources
George Brown College
Toronto, ONSkills
- Excellent Communication
- Multitasking
- First Aid/CPR
- Teamwork and Collaboration
- Supervision and Leadership
- Microsoft Office (Excel, Teams, Outlook)
- Problem-Solving
Timeline
MIT
Urban Behaviour
09.2022 - 09.2023
Personal Shopper
Zehrs Markets
09.2020 - 09.2021
Front Counter Staff Member
Robins Donuts
06.2016 - 08.2019
Business Human Resources
George Brown College