Transit professional with nearly a decade of expertise in operations, supervision, scheduling, and incident management within bus and light rail environments. Demonstrated ability to manage unionized staff while ensuring the delivery of safe and reliable services, including support for both accessible (paratransit) and conventional transit systems. Recognized for strong leadership skills, data-driven service planning, and a commitment to customer-focused solutions. Experienced in collaborating with regional partners, emergency responders, and municipal stakeholders, emphasizing policy enforcement, OH&S compliance, and continuous service improvement.