Abigail Bain
Belleville
Summary
Qualified Support Plus, known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.
Overview
7
7
years of professional experience
Work History
Support Worker
Pathways To Independence
04.2024 - Current
- Developmental services
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Kept clients engaged in social networks and communities for personal health and growth.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
Connect Mental Health & Counseling Services
06.2024 - Current
- My Registered business that allows me to virtually counsel those in the community ages 16 and above with general challenges of life, and/or referrals to other organizations
Vault Associate
The Home Depot
04.2022 - 01.2024
- Cashier
- Kids workshop captain
- Vault Associate
- Supported fellow team members, sharing product expertise to improve overall sales performance as a unit.
- Managed time efficiently during busy periods, prioritizing tasks to ensure optimal productivity levels were maintained throughout shifts.
- Established long-term client relationships through exceptional communication skills and rapport-building abilities.
- Enhanced customer satisfaction through attentive service and in-depth product knowledge.
- Supported management during internal audits, providing necessary documentation and addressing any concerns raised during the process.
- Upheld the highest standards of confidentiality in handling sensitive client information, reinforcing trust in the institution''s security measures.
- Streamlined cash processing by utilizing advanced equipment, resulting in increased efficiency and reduced errors.
Crew Member
Wendys
10.2021 - 04.2022
- Sandwich prep
- Bacon Cook
- Cashier
Waitress
Quinte Gardens Retirement Home
02.2018 - 01.2019
- Serving
- Plating
- Working with and around vulnerable people
Education
Social Service Worker Diploma -
Loyalist College
Belleville, ON04.2024
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Cleaning and sanitizing
- Confidentiality and privacy
- Active listening
- Mobility assistance
- Behavioral support
- Life skills development
- Clean driving record
- Cultural sensitivity
- Community integration
- Attention to detail
- Critical thinking
- Budgeting and financial management
- Troubleshooting
- Empathy and patience
- Verbal and written communication
- Documentation and reporting
- Activity planning
- Crisis management
- First aid and CPR
- Personal care assistance
- Experienced with Developmental Disabilities
- Mental health assistance
Languages
English
Native or Bilingual
French
Native or Bilingual
Volunteering Ontario government award
I was a Cadet in the Saint Johns Ambulance Program which allowed me to go along for various events as a volunteer for learning experience. At 13 years old I received An Ontario Government Award for having over 100+ hours of volunteer services.
Timeline
Connect Mental Health & Counseling Services
06.2024 - Current
Support Worker
Pathways To Independence
04.2024 - Current
Vault Associate
The Home Depot
04.2022 - 01.2024
Crew Member
Wendys
10.2021 - 04.2022
Waitress
Quinte Gardens Retirement Home
02.2018 - 01.2019
Social Service Worker Diploma -
Loyalist College
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