Abigail Baetz
Toronto,Canada
Summary
I'm looking for a part-time position where my great communication, organizational, leadership and multi-task skills can be best utilized and excelled.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor/Customer Service Cashier
California Sandwiches
11.2021 - Current
- Observed each team member to carry out duties and provided constructive criticism.
- Assigned each member of 5 person team with specific daily tasks and responsibilities.
- Managed communication between associates and management, addressing key issues and needs.
- Assisted customers with complaints, questions, and concerns.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Arts - Honours Political Science
Wilfrid Laurier University
Waterloo, ON04-2028
High School Diploma -
Don Mills Collegiate Institute
06.2024
Skills
- Strong Communication – Experienced in writing reports, preparing presentations, and engaging diverse audiences
- Policy Knowledge – Understanding of government processes, regulations, and public administration principles
- Information Management – Skilled in organizing, managing, and maintaining accurate information
- Positive Attitude – Demonstrates enthusiasm, adaptability, and a proactive approach to tasks
- Reliability and Punctuality – Consistently dependable with excellent time management and attendance
- Team Collaboration – Proven ability to work effectively in diverse teams and build strong professional relationships
Certification
- September2021- Emergency First Aid with CPR-B
- September2021-Bronze medallion
Timeline
Shift Supervisor/Customer Service Cashier
California Sandwiches
11.2021 - Current
Bachelor of Arts - Honours Political Science
Wilfrid Laurier University
High School Diploma -
Don Mills Collegiate Institute