Abigail Aryeetey

Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

• Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
• Efficiently managed phone lines, directing calls to appropriate departments while maintaining professional demeanor at all times.
• Supported staff with clerical assistance for diverse daily routines and special actions.
• Processed payments accurately, ensuring proper billing procedures were followed for both cash and credit transactions.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Compiled and analyzed data to produce reports.

• Supervised a team of warehouse associates, delegating tasks effectively to ensure smooth daily operations.
• Implemented loss prevention strategies to minimize shrinkage rates and protect valuable assets within the warehouse facilities.
• Reduced order processing time by coordinating with cross-functional teams and optimizing workflow procedures.
• Implemented staff training programs to improve overall productivity and increase employee retention rates.
• Developed strong relationships with suppliers, negotiating competitive pricing for materials and services.
• Collaborated with other departments to address any logistical concerns or challenges promptly.
• Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Reduced order processing time by coordinating with warehouse staff to prioritize tasks effectively.
• Managed inbound shipments efficiently, verifying received goods against purchase orders and invoices for accuracy.
• Increased accuracy in order fulfillment by diligently double-checking all orders before shipment.
• Established performance metrics for staff members, setting clear expectations while promoting a results-driven work culture within the warehouse team.

• Self-motivated, with strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in team environment.
• Proven ability to learn quickly and adapt to new situations.
• Resolved problems, improved operations and provided exceptional service.
• Implemented new filing systems for more efficient document retrieval, reducing time spent searching for records and increasing overall administrative productivity.
• Scheduled preventative maintenance for warehouse equipment, reducing downtime due to unexpected malfunctions.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed time efficiently in order to complete all tasks within deadlines.