ABIGAIL ARRIAGA
LOS ANGELES
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Certified Phlebotomy Technician (CPT-1)
California Department Of Public Health
05.2026 - Current
- Nationally certified phlebotomist currently awaiting issuance of state license by the California Department of Public Health.
- Certified by the American Medical Certification Association
Children’s Ministry Teacher's Assistant
Church
Los Angeles, CA
07.2023 - 09.2025
- Age-Specific Care: Supervised children in rotating intervals, adapting activities and engagement styles to meet their developmental needs.
- Routine Assistance: Managed snacks, diapering, bathroom breaks, and transitions between activities while maintaining calm and structure.
- Safety & Check-In: Followed ministry safety protocols, including check-in/check-out procedures, allergy awareness, and consistent supervision ratios.
- Team Collaboration: Worked alongside ministry staff and volunteers to ensure smooth classroom flow and consistent coverage during both midweek and weekend services.
Home Care Provider
Private Client
Los Angeles, CA
03.2020 - 04.2023
- Emotional Stability: Provided companionship and emotional support to reduce isolation and anxiety heightened by pandemic restrictions.
- Assisted clients with daily living activities, promoting independence and comfort; maintained cleanliness and organization of client environments, ensuring safety and hygiene.
- Adaptability: Adjusted routines quickly in response to changing health guidelines, supply shortages, and shifting family needs.
- Communication: Kept families updated on health status, daily activities, and safety measures through consistent, clear communication.
Freelance Makeup Artist
Los Angeles, CA
02.2016 - 11.2019
- Client Consultation: Assessed client skin tone, texture, and style preferences to design customized looks for prom, weddings, photoshoots, and special events.
- Skin-First Artistry: Provide customized makeup applications with a focus on color correction and texture management for acne-prone and sensitive skin types.
- Complexion Expert: Empower clients by teaching proper skincare preparation, ingredient benefits (e.g., non-comedogenic) and application techniques that minimize irritation.
- Product Knowledge: Selected high-performance products tailored to skin type, undertone, and lighting conditions.
- Diverse Skin Tones: Specialized in complexion matching and contouring for a wide range of skin tones and textures.
- Sanitation Standards: Followed strict hygiene protocols, including brush sterilization, one-time use disposable applicators and product sanitation, ensuring client safety.
- Personalized regimens: Recommend skincare routines that complement makeup wear, ensuring long-lasting results by educating them on skincare ingredients, product synergy and how to maintain their skin’s health underneath the makeup.
Sales Associate
Kohl’s Department Store
Los Angeles, CA
09.2014 - 12.2015
- Sales and Promotions
- Drove daily work credit goals
- Educating customers on current sales, promotions, and Kohl’s cash policies, successfully upselling merchandise to boost store revenue
- Customer Service
- Delivered the “GREAT” customer experience by greeting shoppers, offering personalized assistance and resolving complaints promptly
- Facilitated fast, accurate transactions at the POS register while maintaining a friendly and professional demeanor
- Maintained a clean, visually appealing and organized sales floor to company merchandise standards
Education
In-Home Supportive Services Skills Certificate -
Los Angeles City College
Certified Phlebotomy Technician (CPT-1) - undefined
American Medical Certification Association - AMCA
05-2026
Skills
- Continuous learning mindset
- Quality control
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Customer service
- CPR trained
- BLS certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Phlebotomy Technician (CPT-1)
California Department Of Public Health
05.2026 - Current
Children’s Ministry Teacher's Assistant
Church
07.2023 - 09.2025
Home Care Provider
Private Client
03.2020 - 04.2023
Freelance Makeup Artist
02.2016 - 11.2019
Sales Associate
Kohl’s Department Store
09.2014 - 12.2015
Certified Phlebotomy Technician (CPT-1) - undefined
American Medical Certification Association - AMCA
In-Home Supportive Services Skills Certificate -
Los Angeles City College