Abigail Angelito Smith
National City
Summary
Talented worker, proven successful and a demonstrator of a positive attitude to adapt to any situation.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
211
San Diego
09.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable, attentive friendly service.
- Asked probing questions to determine service needs and accurately input information into system.
- Answered incoming calls, providing frontline customer support or assistance.
- Demonstrated excellent communication skills in resolving clients concerns.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Helper Coordinator
Wonderful Events
National City
03.2021 - 09.2022
- Greeted visitors, offering assistance and escorting to designated areas.
- Enhanced performance through collaboration with diverse teams.
- Planned and managed operations to achieve objectives within budgets.
- Answered telephone calls to handle internal and external requests.
- Planned events, organizing food and venue setup.
- Developed and updated calendars to manage meetings and obligations.
Family Babysitter
Family Members
National City
11.2018 - Current
- Read books to promote language development.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Observed children during snack time to prevent choking.
- Updated parents on children's progress, routines, and concerning behavior.
- Planned activities to enhance physical development and exercises.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Monitored children's safety and well-being to prevent accidents and falls.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Responsibly watched children while parents were out.
Dog Sitter
Neighbors And Family Members
National City
11.2018 - 09.2022
- Fed animals twice daily and refilled water dish.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Prepared food to meet needs of animals under care with appropriate meals.
- Removed waste from kennels.
- Cared for pets during owners' absences.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Walked dogs while enforcing good behavior and manners.
Education
High School Diploma -
Sweetwater High School
National City, CA06.2022
Skills
- Speak English and Spanish
- Upbeat and Positive Personality
- De-escalation Techniques
- Customer Data Confidentiality
- Good work ethic
- Team building
- Highly organized, proactive and punctual with team-oriented mentality
- Hardworking, reliable, and trustworthy
Timeline
Customer Service Representative
211
09.2022 - Current
Helper Coordinator
Wonderful Events
03.2021 - 09.2022
Family Babysitter
Family Members
11.2018 - Current
Dog Sitter
Neighbors And Family Members
11.2018 - 09.2022
High School Diploma -
Sweetwater High School