ABIGAEL TARUS
Edmonton,AB
Overview
1
1
year of professional experience
Work History
Sales Representative
Naivas Supermarket
Nairobi, Kenya
05.2022 - 05.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Negotiated pricing contracts with customers to maximize profits.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Adhered to established policies and procedures when handling customer accounts.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Developed key customer relationships to increase sales.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Shop Attendant
Carribean Food Court
Nairobi, Kenya
08.2022 - 01.2023
- Assisted customers with product selection and provided information on product availability and pricing.
- Greeted customers, answered queries, and processed payments for purchases.
- Replenished shelves with new inventory as needed.
- Helped maintain store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Operated cash register to process customer transactions accurately and efficiently.
- Handled customer complaints promptly and professionally.
- Checked expiration dates of products when receiving shipments from vendors.
- Monitored stock levels to inform management about low inventory items needing replenishment.
- Welcomed customers and offered assistance by asking open-ended questions.
- Set up and maintained store displays.
- Demonstrated leadership skills in managing projects from concept to completion.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Associate of Arts - Justice Studies
NorQuest College
Edmonton, ABSkills
- Account Servicing
- Sales consultation
- Customer Needs Assessment
- Business Development
- Network development
- Sales closing
- Customer Service
- Relationship Building
Timeline
Shop Attendant
Carribean Food Court
08.2022 - 01.2023
Sales Representative
Naivas Supermarket
05.2022 - 05.2023
Associate of Arts - Justice Studies
NorQuest College
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