Abigael Magday
Lake Elsinore
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong ability to embrace team-work through effective communication, exchanges of ideas, and collective problem solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Specialist
Navy
01.2024 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Fostered culture of continuous improvement by encouraging feedback and innovative ideas from all team members.
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
- Evaluated customer needs and feedback to drive product and service improvements.
Military-Navy
Yeoman
03.2023 - 01.2024
- Assisted with the organization of office documents, filing, and data entry
- Performed administrative duties such as typing reports, preparing agendas, and taking minutes at meetings
- Answered phone calls and emails from clients and customers in a timely manner
- Provided support to other departments when needed with tasks such as mailings or data entry
- Monitored inventory levels of office supplies and equipment
Military- Navy
PS Payroll Coordinator
03.2022 - 07.2023
- Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations
- Provided support to employees regarding issues related to their paychecks or other payroll matters
- Assisted with the preparation of biweekly payroll reports for management review
- Resolved discrepancies between employee wages and tax withholding amounts reported on W-2s
Military- Navy
BM Maintenance
01.2021 - 07.2022
- Performed routine cleaning tasks such as scrubbing floors, dusting surfaces, and emptying waste receptacles
- Operated a variety of hand tools and power tools for various maintenance activities
- Ensured that work areas were safe by following established safety protocols at all times
- Identified potential hazards in the workplace and implemented corrective measures accordingly
- Carried out minor painting jobs around the facility as required
Culinary Specialist
Navy
06.2021 - 01.2022
- Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
- Boosted employee morale through transparent communication regarding performance feedback and opportunities for advancement within the company structure.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Minimized wait times for customers during peak hours by quickly adapting to changing demands within the kitchen environment.
- Elevated guest satisfaction, creating welcoming and responsive dining atmosphere.
- Enhanced team morale and reduced turnover by recognizing and rewarding outstanding performance.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Set up and broke down kitchen for service.
- Disciplined and dedicated to meeting high-quality standards.
Education
Associate Degree In Health Science - Health Sciences
Los Angeles Pacific University
300 N Lone Hill Ave Suite 200High School Diploma -
Highland High School
Palmdale, CA06.2020
Skills
- Collaboration
- Team Building
- Communication
- Leadership
- Friendly, Positive Attitude
- Data Management
- Organization and Time Management
- First Aid/CPR
- Maintenance & Repair
- Active Listening
- Task Prioritization
- Problem Resolution
- Calm Under Pressure
Certification
- CPR/First Aid
- Firefighting/Fireprevention
Accomplishments
- Honor Roll 4.2 GPA
- Perfect Attendance
Activities
- Track and Field
- Volleyball
- Softball
- Soccer
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Operations Specialist
Navy
01.2024 - Current
Military-Navy
Yeoman
03.2023 - 01.2024
Military- Navy
PS Payroll Coordinator
03.2022 - 07.2023
Culinary Specialist
Navy
06.2021 - 01.2022
Military- Navy
BM Maintenance
01.2021 - 07.2022
High School Diploma -
Highland High School
Associate Degree In Health Science - Health Sciences
Los Angeles Pacific University
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