Abid Zaman

· Analyzed high-frequency traffic volume locations to identify areas for improvement to reduce accident frequency and enhance safety.

· Implemented changes to the transportation system by modifying traffic signals, including adjustments to signal phasing, signal timing, and signal progression, to improve traffic flow and overall safety.

· Conducted manual traffic data collection, managed sign inventory, aided with special requests, performed site inspections, operated specialized equipment, and resolved issues related to data uploading and downloading.

· Collected and validated data for engineering projects, following standardized procedures, and employing quality control techniques to ensure accurate and consistent data.

· Successfully resolved customer requests and complaints by engaging in open and interactive communication, fostering sustainable relationships.

· Managed various financial transactions, including processing payments, conducting cash audits, facilitating cash pickup and deposits, and managing returns.

· Demonstrated strong multitasking abilities to handle multiple operations concurrently, resulting in increased efficiency and timely completion of tasks.