Hi, I’m
Abid Khan
Calgary,AB
Summary
Professional Summery Recent graduate from Southern Alberta Institute of Technology with a strong passion for data analytics and 1 year of hands-on experience in IT Data Analysis with a focus on Enterprise Data Governance. Detail- oriented, self-driven problem-solver with excellent communication skills and a customer-focused mindset. Proficient in SQL, Python, Excel (V-lookup, pivot table), Power BI, and Tableau.
Overview
5
years of professional experience
1
Certification
Work History
Analysis of Virgin Train, Virgin Rail Group
Data Analyst
10.2022 - 12.2022
Job overview
- Analyzed large datasets to identify patterns and trends, using statistical methods and machine learning algorithms
- Developed interactive visualizations to present the insights to the management team
- Technologies: Python, R, Tableau, SQL
- Project Link: https://github.com/abidcro/-Virgin-Train-Virgin-Rail-Group-analysis-.git
- Enterprise Data Governance Project: The Canadian Disaster Database (CDD), As part of the CDD project, I was responsible for ensuring that the data used was compliant with relevant industry and government regulations, and that appropriate data catalogs were established to govern the use of data
- This included implementing data monitoring processes to proactively maintain a high and consistent standard of data quality
- To analyze the data, I used SSIS and SQL Server 2019, and leveraged simulation modeling to run000,000 simulations for disasters
- Additionally, I utilized APRIORI modeling to determine whether any disasters occurred at the same time, helping to identify potential correlations and inform disaster response strategies
- Project Link: https://github.com/abidcro/-Canadian-Disaster-Database-CDD.git
Scotiabank, Calgary , Canada
Customer Representative
09.2018 - Current
Job overview
- Resolved concerns with products or services to help with retention and drive sales
- Served 40+ customers every day for their daily routine banking needs
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Conducted surveys to determine customer opinion of products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Responded to customer calls and emails to answer questions about products and services
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards
Education
Data Analytics, Southern Alberta Institute of TechnologyCalgary, Alberta
Post-Grad Diploma from Business Analytics
06.2023
Institute of Management SciencesPakistan
Maters from Business Administration (Management information system
2010
Skills
- SKILLS & COMPETENCIES
- Data warehousing, including data extraction, cleaning, transformation, loading, & refreshing
- Performance optimization using Power BI Performance Analyzer
- Understanding of data catalogs that govern the use of data in compliance with industry
- Data monitoring to proactively maintain a high and consistent standard of data quality
- SQL Server (SSIS, SSRS, SSAS)
- Visual studio, IBM Cognos, IBM SPSS
- MS Excel (DAX, Power Queries, Pivot Tables, etc)
Certification
IBM-Business Intelligence Analyst - Oct 2022
IBM-Predictive Analytics Modeler - Oct 2022
AWS Cloud Practitioner Essentials - Aug 2022
Availability
See my work availability
Not Available
Available
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Timeline
Data Analyst
Analysis of Virgin Train, Virgin Rail Group
10.2022 - 12.2022
Customer Representative
Scotiabank, Calgary , Canada
09.2018 - Current
Data Analytics, Southern Alberta Institute of Technology
Post-Grad Diploma from Business Analytics
Institute of Management Sciences
Maters from Business Administration (Management information system
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