ABHISHEK RANA
Scarborough,Canada
Summary
Dynamic leader with a proven track record at Amazon Development Centre, enhancing catalog management and sales strategies. Expert in data management and adept at fostering teamwork, I boosted product visibility and streamlined processes. Achieved a 25% increase in clinical trial participation, demonstrating exceptional problem-solving and analytical skills.
Overview
5
5
years of professional experience
Work History
Senior - Catalog Associate
Amazon Development Centre
04.2024 - 11.2024
- Catalog Management: Manage and update product catalogs, ensuring accurate listing of product details, pricing, and specifications.
Analyze and resolve content-related issues to maintain the quality and integrity of the catalog.
- Customer and Vendor Interaction: Collaborate with vendors to obtain accurate product information, and resolve discrepancies.
Provide exceptional support to internal teams and external clients regarding catalog updates and optimization.
- Sales Enablement: Assist sales teams by preparing detailed product data and insights to support sales pitches.
Monitor product performance and identify high-demand items to support sales strategies.
- Data Analysis and Reporting: Analyze catalog data to identify trends and opportunities for expanding the product portfolio.
Generate and present reports on catalog performance to leadership teams.
- Process Improvement: Identify gaps in catalog processes, and suggest improvements for enhanced customer experience.
Implement automation tools to streamline catalog management, and reduce errors.
- Cross-Functional Collaboration: Work closely with the marketing and sales teams to ensure products are optimally displayed for customer conversion.
Coordinate with supply chain and operations teams to ensure product availability aligns with customer demand.
- Sales Contribution: Support sales initiatives by identifying top-performing products and opportunities for promotional campaigns.
Develop and execute strategies to enhance product visibility and sales on the platform.
- Compliance and Quality Assurance: Ensure product listings comply with Amazon's guidelines and regulatory standards.
Conduct periodic audits to maintain high-quality catalog standards. - Team Management and Training: Supervise a team of 12 associates, providing guidance, performance feedback, and support to ensure productivity and quality standards are met.
- Conduct onboarding and training sessions for newly hired associates, equipping them with the necessary skills, tools, and knowledge to perform effectively.
Catalog Associate
Amazon Development Centre
07.2021 - 04.2024
- Catalog Management: Manage and update product catalogs, ensuring accurate listing of product details, pricing, and specifications.Analyze and resolve content-related issues to maintain the quality and integrity of the catalog.
- Customer and Vendor Interaction: Collaborate with vendors to obtain accurate product information, and resolve discrepancies.Provide exceptional support to internal teams and external clients regarding catalog updates and optimization.
- Sales Enablement: Assist sales teams by preparing detailed product data and insights to support sales pitches. Monitor product performance and identify high-demand items to support sales strategies.
- Data Analysis and Reporting: Analyze catalog data to identify trends and opportunities for expanding the product portfolio.Generate and present reports on catalog performance to leadership teams.
- Process Improvement: Identify gaps in catalog processes, and suggest improvements for enhanced customer experience.Implement automation tools to streamline catalog management, and reduce errors.
- Cross-Functional Collaboration: Work closely with the marketing and sales teams to ensure products are optimally displayed for customer conversion.Coordinate with supply chain and operations teams to ensure product availability aligns with customer demand.
- Sales Contribution: Support sales initiatives by identifying top-performing products and opportunities for promotional campaigns.Develop and execute strategies to enhance product visibility and sales on the platform.
- Compliance and Quality Assurance: Ensure product listings comply with Amazon's guidelines and regulatory standards.Conduct periodic audits to maintain high-quality catalog standards.
Clinical Research Associate
Fortis Escorts Heart Institute
02.2021 - 07.2021
- Company Overview: Healthcare provider specializing in cardiac care
- Increased patient enrollment by {25%} in clinical trials, boosting study participation by implementing targeted recruitment strategies
- Improved patient appointment scheduling by {20%} by coordinating communication between {15} doctors and {200} patients daily
- Taking consents from patients and managing data
- Conducting site initiation visits and maintaining SOP
- Healthcare provider specializing in cardiac care
Research Associate
Fortis Flt. Lt. Rajan Dhall
09.2020 - 02.2021
- Company Overview: Healthcare provider focused on clinical research
- Improved patient care by {25%} by developing an advanced staff communication system
- Maintained compliance with protocols covering patient care and clinical trial operations
- Screened patient records to identify candidates for research studies
- Healthcare provider focused on clinical research
Clinical Research Coordinator - Internship
Fortis Escorts Heart Institute
09.2019 - 03.2020
- Company Overview: Healthcare provider specializing in cardiac care
- Handled AE and SAE reporting
- Managed informed consent process and patient reimbursement
- Conducted patient screening and dossier submission
- Healthcare provider specializing in cardiac care
Education
French Language - C1
Alliance Française de Delhi
Delhi08.2020
Bachelor of Science - Zoology
Indira Gandhi National Open University
06.2020
Master - Clinical Research
Sharda University
Noida06.2020
Skills
- Data management expertise
- Product classification
- E-commerce
- Sales support
- Microsoft Excel
- Catalog maintenance
- Brand awareness
- Deadline oriented
- Product listing
- Administrative personnel supervision
- Multitasking
- Adaptability
- Teamwork
- Problem-solving aptitude
- Analytical thinking
References
Available Upon Request
Languages
- English, Native
- French, Native
Passions
- Enjoys capturing moments through photography.
- Loves exploring new places and cultures.
- An avid football player and fan.
References
References available upon request.
Timeline
Senior - Catalog Associate
Amazon Development Centre
04.2024 - 11.2024
Catalog Associate
Amazon Development Centre
07.2021 - 04.2024
Clinical Research Associate
Fortis Escorts Heart Institute
02.2021 - 07.2021
Research Associate
Fortis Flt. Lt. Rajan Dhall
09.2020 - 02.2021
Clinical Research Coordinator - Internship
Fortis Escorts Heart Institute
09.2019 - 03.2020
French Language - C1
Alliance Française de Delhi
Bachelor of Science - Zoology
Indira Gandhi National Open University
Master - Clinical Research
Sharda University
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