Abhishek Kumar Rana
Cambridge,ON
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Burger King
Guelph, Ontario
10.2024 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained detailed records of sales transactions and daily shift reports.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Shift Manager
Burger King
Paris, Ontario
11.2021 - 10.2023
- Planned and developed new operation processes to innovate and stay competitive.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conferred with management and subordinates to resolve problems or complaints.
- Ensured compliance with food safety regulations and quality standards.
- Assisted in resolving escalated customer service issues in a timely manner.
Team Member
Burger King
Paris, Ontario
09.2021 - 11.2021
- Participated in regular training sessions to improve product knowledge and service skills.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained a clean and organized work area throughout shift.
General Labor
Delft Blue
Cambridge, ON
03.2020 - 11.2020
- Performed general labor duties such as digging post holes and fencing repairs.
- Performed general labor duties such as digging, trenching, and loading and unloading materials.
- Provided general labor assistance with tasks such as weeding, pruning, irrigating.
- Provided assistance with general labor duties as needed when not operating light machinery.
Education
Business Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None08-2021
Skills
- Kitchen oversight
- Restaurant operations management
- Recruitment
- Menu development
- Supervisory skills
- Take-out service
- Pre-shift walk-through
- Recipes and menu planning
- Shift management
- Promotions planning
- Inventory control and record keeping
Timeline
Restaurant Manager
Burger King
10.2024 - Current
Shift Manager
Burger King
11.2021 - 10.2023
Team Member
Burger King
09.2021 - 11.2021
General Labor
Delft Blue
03.2020 - 11.2020
Business Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
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