Abhishek Wahal
Fergus,Ontario
Summary
Professional with 13 years of experience of working in large enterprises with consistent record of supporting operational goals and achieving results. Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication, problem-solving, stakeholder management and data entry to ensure tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Senior Manager
Scotiabank
07.2022 - Current
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Mentored junior staff members for skill development and career progression within the organization.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
Senior Consultant
Wipro Technologies
08.2016 - 07.2022
- Evaluated clients' needs and created plan of action to provide solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Developed custom solutions based upon clients' strict requirements.
- Streamlined project management processes, improving efficiency and reducing overall costs.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Senior Team Member
AXA Business Services
09.2014 - 09.2016
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Played a pivotal role in the successful completion of high-priority projects by effectively managing resources and delegating tasks.
- Fostered a positive work environment by promoting open dialogue, addressing concerns in a timely manner, and recognizing the achievements of individual team members.
- Consistently exceeded project deadlines through effective collaboration and resource allocation.
- Enhanced team productivity by streamlining communication channels and implementing efficient workflow processes.
- Optimized resource utilization within the team by monitoring workload distribution, identifying bottlenecks, and reallocating resources as needed for maximum efficiency.
Business Analyst
Barclays
08.2011 - 09.2014
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
Education
Diploma - Digital Transformation: Leading People, Data, Tech
University of California
Berkeley02-2022
Post-Graduation Diploma in Business Analytics - Business Analytics
Symbiosis International University
Pune06-2017
Master of Business Administration - Business Administration And Management
ICFAI Business School
Gurgaon03-2011
Bachelor of Business Administration - Business Administration And Management
Chaudhary Charan Singh University
Gaziabad03-2009
Skills
- Proficient in retail software
- Accurate cash management
- Strategic sales and promotions management
- Safety compliance
- Client-centered approach
- Mentoring and training
- Ability to adjust to new challenges
- Cross-functional collaboration
- Collaborative teamwork
- Constructive mindset
- Financial transaction handling
- Responsive to new challenges
- Collaborative team development
- Strong interpersonal connections
- Money handling
- Complying with established protocols
- Proficient in computer applications
- Attention to detail
- Coaching and guidance
- Problem-solving
- Clear communication
- Goal setting and achievement
- Organizing work stations
- Collaboration and teamwork
- Innovative thinking
- Calculations and measurements
- Sales expertise
- Complex Problem-solving
- Proficient in [Microsoft office]
- Technical support
- Leadership qualities
- Mechanically inclined
- Task prioritization
- Stakeholder management
- Continuous development
- Budgeting and finance
- Expert in Reporting tools
- Willingness to learn
- Detailed data management
- Verbal and written communication
- Decision-making capacity
- Dependability and reliability
- Multitasking
- Active listening
- Reliability
- Time management
- Multitasking Abilities
- Written communication
- Analytical skills
- Idea development and brainstorming
- Quantitative skills
- Data analysis
- Process improvement
- Continuous improvement
- Problem-solving abilities
- Time management abilities
- Interpersonal skills
- Problem-solving aptitude
- Decision-making
- Professionalism
- Goal setting
- Effective communication
- Issue research
Timeline
Senior Manager
Scotiabank
07.2022 - Current
Senior Consultant
Wipro Technologies
08.2016 - 07.2022
Senior Team Member
AXA Business Services
09.2014 - 09.2016
Business Analyst
Barclays
08.2011 - 09.2014
Diploma - Digital Transformation: Leading People, Data, Tech
University of California
Post-Graduation Diploma in Business Analytics - Business Analytics
Symbiosis International University
Master of Business Administration - Business Administration And Management
ICFAI Business School
Bachelor of Business Administration - Business Administration And Management
Chaudhary Charan Singh University
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