Abhishek Tyagi
Langley,BC
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
16
16
years of professional experience
Work History
Shift Manager
Signature Fresh
10.2022 - 05.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
Sales Associate
24 Seven
11.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Sales Representative
V Mart
08.2020 - 10.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Partner
Green Chick Chop And Karim's
07.2018 - 03.2020
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Developed and implemented strategies to enhance partner relations.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Consultant
Family Business
04.2007 - 05.2018
- Wrote detailed narrative reports for use in investigations.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
Education
MBA - Finanace
SHIATS
Allahabad Uttar Pradesh12.2014
Bcom -
Lucknow University
Lucknow Uttar Pradesh06.2006
Skills
- Microsoft Outlook
- Train Employees
- Cash Handling
- Verbal and Written Communication
- Opening and Closing Procedures
- Order Supplies
- Payment Processing
- Handling Customer Complaints
- Team Meetings
- Operations Management
- Quality Control Analysis
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Availability - Full Time
Full Time
Timeline
Shift Manager
Signature Fresh
10.2022 - 05.2023
Sales Associate
24 Seven
11.2021 - 09.2022
Sales Representative
V Mart
08.2020 - 10.2021
Partner
Green Chick Chop And Karim's
07.2018 - 03.2020
Consultant
Family Business
04.2007 - 05.2018
MBA - Finanace
SHIATS
Bcom -
Lucknow University
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