Summary
Overview
Work History
Education
Skills
Languages
Additional Information
REFERAL
Timeline
Generic

Abhishek THOMAS

Peterborough,Ontario

Summary

Proven leader and adept communicator, I excelled at Reliance Smart by supervising daily operations and enhancing team efficiency. My expertise in customer service and organizational skills significantly improved service standards, achieving a notable increase in customer satisfaction. Skilled in cash handling and problem-solving, I consistently delivered results beyond expectations.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Swiss Chalet
07.2024 - Current
  • Delivered customer orders promptly and safely while managing cash and card transactions.
  • Ensured a positive customer experience by addressing delivery concerns and maintaining professionalism.
  • Assisted in optimizing delivery routes for efficient service and reduced delivery times.

Assistant Team Leader

Reliance Smart
06.2022 - 11.2023
  • Supervised a team in managing daily retail operations, ensuring tasks were completed on time and store policies were followed.
  • Supported the management team with store opening and closing procedures, ensuring safety and efficiency.
  • Delegated tasks to staff and organized shift schedules to maintain high service standards in a fast-paced environment.

Customer Service Associate

Big Bazaar
04.2022 - 10.2023
  • Delivered excellent customer service by addressing inquiries, managing product recommendations, and handling complaints efficiently.
  • Processed cash transactions and maintained accuracy in sales reports.
  • Assisted in inventory management, restocking, and maintaining product displays in alignment with company standards.

Education

Bachelor of Science - Social Service Worker

Sir Sandford FlemiNG College
Peterborough, ON
10.2025

High School Diploma -

MET, Higher Secondary School
Kerala, India
05.2022

Skills

  • Leadership
  • Customer Service
  • Time Management
  • Organizational Skills
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Adaptability
  • Teamwork
  • Cash Handling

Languages

English
Full Professional
Hindi
Limited Working
Malayalam
Native or Bilingual

Additional Information

AVAILABILITY


  • SUNDAY- Full Available
  • MONDAY- Full Available
  • TUESDAY-6 PM - Closing
  • WEDNESDAY- Full Available
  • THURSDAY- Opening- 3 PM
  • FRIDAY- FULL AVAILABLE
  • SATURDAY- FULL AVAILABLE


REFERAL

ALEENA SUSAN ALEX- DOLLARAMA EMPLOYEE - 

MOB NO: 705-977-8263

AMILA SUSAN THOMAS- DOLLARAMA EMPLOYEE

MOB NO: 249-688-3108

Timeline

Delivery Driver

Swiss Chalet
07.2024 - Current

Assistant Team Leader

Reliance Smart
06.2022 - 11.2023

Customer Service Associate

Big Bazaar
04.2022 - 10.2023

Bachelor of Science - Social Service Worker

Sir Sandford FlemiNG College

High School Diploma -

MET, Higher Secondary School

Similar Profiles

CREATE PROFILE
Abhishek THOMAS